Senior Coordinator, Billing

The Senior Coordinator, Billing supports the firm's billing cycle by preparing, editing, and finalizing bills in coordination with Partners and other legal staff, Practice Assistants, Inventory Managers, Revenue Controllers, Finance Managers, and other employees. The role is also responsible for preparing standard reports for Work in Progress (WIP), Accounts Receivables (AR), and Timekeeper Utilization. The position is part of the Global Operating Center located in Manila, which provides administrative, financial, and operational services across office operations, compliance and new business, finance, technology, human resources, innovation, and marketing. The role reports to Supervisor - Billing & Data Control.

Responsibilities

Prepare, edit, and finalize client bills in the Firm's finance system (Elite 3E) in compliance with global agreements; Edit draft bills, including narratives, hours, and formatting as instructed; Resolve issues related to tax compliance and other statutory requirements; Prepare, submit, and track electronic bills through eBilling Hub; Gather, organize, and summarize back-ups for disbursements requested by clients, partners, associates, secretaries, and administration employees; Identify and resolve issues on personal disbursements by researching 3E records; Generate standard billing reports in 3E, including WIP, AR, and Timekeeper Utilization; Update (or coordinate the update of) client and matter records as requested; Respond to requests received through the White & Case Billing Mailbox and other mailboxes and 3E Bullpen; Coordinate with Cash Receipts and Accounts Payable teams to resolve payment or vendor inquiries; Address first level escalated issues and queries from billing coordinators; Escalate issues according to the escalation path; Assist in preparing audit requirements and documentation; Plan and organize workflow to meet deadlines; Prioritize and manage multiple assignments; Ensure restricted information and matters are treated with utmost confidentiality

Requirements

Bachelors degree in Business or any related course; Excellent written and oral communication skills; Working knowledge in Microsoft Word, Outlook, Excel, PowerPoint; Excellent interpersonal skills with the ability to balance being an individual contributor and a team player; Trustworthy in managing and handling confidential matters and information; Ability to remain calm under pressure and work with tight deadlines; Detail and solutions oriented with a strong sense of urgency to pro-actively solve challenges; Excellent organization and coordination skills; comfortable managing priorities from multiple parties; Strong and consistent follow through capabilities; Effective stakeholder management skills; Open to rotating shifts

Nice to have

Legal background is an advantage; Relevant billing experience is an advantage; At least two years of relevant work experience as a Remote / Executive / Administrative Assistant with exposure to a large international law firm or an equivalent organization is an advantage