Senior Customer Development Manager (Walmart)

The Senior Customer Development Manager is responsible for the functional management, leadership, and execution of all sales related activities for Walmart and Sam's Club. The individual will support the team with Nestle's Co. systems (Osprey) and with customers systems.

Responsibilities

Lead annual strategic plans with customers to drive category growth and sales; Develop winning relationships throughout retailer ecosystems; Identify new opportunities for growth with a strong focus on exceeding performance goals through off-shelf displays, distribution gains, and other growth initiatives; Establish strong, collaborative relationships with internal cross-functional teams, including Customer Strategy, Category Management, Finance, and Demand Planning; Maintain a detailed understanding of the customer's go-to-market model, including key priorities, competitive position, behaviors, and strategies; Educate our business partners on our products, retail goals, and measures of success; Lead and deliver customer presentations that showcase innovation, shelf positioning, promotional opportunities, and other key initiatives; Manage day-to-day business in partnership with customers and internal teams, including item setup, maintenance, e-commerce/omnichannel support, and inventory management; Develop and input accurate monthly forecasts to improve forecast accuracy and efficiencies by tracking shipments, consumption trends, and inventory changes; Proactively identify risks and opportunities that may impact monthly and annual forecasts

Requirements

Sales experience in the Grocery, Drug and/or Mass retail channel(s); Proficient in Retail Link and Scintilla; Proficient in MS Office Suite (Word, Excel, Power Point, etc.); Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers; Knowledge regarding Project Management and experience with setting up and managing projects in a complex, fast-moving environment; Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals; Ability to manage multiple priorities and multiple brands/categories; High level of organizational skills, good written and oral communication skills; Ability to work independently and meet deadlines; Ability to multi-task and follow-up when responses are needed; Deep understanding of the assigned Customer and how to develop demand creation plans; Ability to utilize creativity and push beyond the obvious, comfortable going into unchartered territory in setting out recommendations and goals; Problem solver with a solutions oriented mindset; Dynamic leader who can push past obstacles and overcome objections; Articulate communicator who can quickly synthesize data; P&L management and strong financial acumen

Nice to have

Bachelor's degree in business or related field; At least 7 years sales experience with 4 years managing strategic FDM customers; Walmart and Sam's Club experience; Experience in consumer goods and vitamins and supplements

Benefits

Dynamic career paths; Robust development; Opportunities to learn from talented colleagues around the globe; Benefits that support physical, financial, and emotional wellbeing