Senior DevOps Engineer (AWS)

Thousands of hotels, resorts, and casinos around the world depend on Duetto’s platform to run their revenue strategy — and you’ll be one of the people making sure it never lets them down. As a Senior DevOps Engineer, you’ll own the infrastructure that powers our global SaaS platform: designing for scale, building for reliability, and driving the kind of security-first culture that keeps us ahead of the curve. If you thrive in complex cloud environments, love solving hard problems, and want your work to have real, tangible impact — this is the role.

Responsibilities

Design and implement robust, scalable AWS infrastructure — supporting key system migrations, platform growth, and the reliability our customers depend on; Own the reliability, performance, and security of our production environment: high uptime, rapid incident resolution, and proactive capacity planning; Build and maintain CI/CD pipelines, deployment automation, and infrastructure-as-code using Terraform, Terragrunt, and Chef; Monitor system health using enterprise observability tools (Prometheus, Grafana, DataDog), defining metrics and response playbooks that get ahead of incidents before they happen; Lead security-first practices across the infrastructure estate — proactively addressing vulnerabilities and driving SOC 2 compliance; Partner with engineering teams to integrate operational requirements into the development lifecycle and align on architecture decisions; Champion AI adoption within DevOps and SRE workflows, evaluating tooling that increases team velocity and reduces toil; Respond to on-call incidents with urgency — troubleshoot complex issues, lead detailed root cause analyses, and implement fixes that prevent recurrence

Requirements

5+ years in a DevOps, SRE, or infrastructure engineering role; Hands-on AWS experience across IAM, VPC, EC2, ELB, RDS, S3, Lambda, API Gateway, Secrets Manager, KMS, CloudWatch, and CloudTrail — including multi-account management and SSO; Proficiency with Terraform for infrastructure-as-code, plus experience with configuration management tools like Chef or Ansible; Experience with CI/CD tooling including GitHub, GitHub Actions, JFrog Artifactory, and Jenkins, with familiarity with GitOps methodologies; Strong working knowledge of enterprise monitoring platforms — Prometheus, Grafana, or DataDog; Familiarity with Windows Server, SQL Server, IIS, and .NET environments; Solid troubleshooting skills and a track record of leading root cause analyses and implementing durable fixes; Proficiency reading Java, Ruby, Bash/Zsh, HCL, Python, and JavaScript; Experience with SOC 2 compliance and security-first infrastructure practices; Comfort with a weekly on-call rotation

Nice to have

Experience with container and orchestration technologies — Docker, ECS, or EKS; Experience migrating workloads from on-prem or colocation environments to AWS; Experience administering and synchronising MongoDB replica sets; Knowledge of ISO 27001, Layer 7 load balancing, or Terragrunt; Background in hospitality technology; A degree in Computer Science or a related field — or equivalent experience

Benefits

Infrastructure that matters; AI is how we work; A team that moves fast; Growth with purpose; Come as you are