Senior Director of Community - New Game

Scopely is looking for a Senior Director of Community to join a new AAA unannounced and groundbreaking title with a popular IP in the United States or Canada on a remote basis. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. As Senior Director of Community, you’ll be focused on leading the community for an exciting, in-development, cross-platform, new F2P Open-World Adventure title with World-Class IP. This means being involved early in the game’s development. This role requires someone who can bring together the art and science of the modern-day mobile and PC games community, with the ability to support a mobile-first title. A focus on orchestrating the growth, engagement and retention of the community through content, activations and community-driven features to deliver a world-class gaming experience for our players.

Responsibilities

Developing a Community strategy and plan for Community Management, Social Media, and Influencers for an exciting, in-development IP-based new title; Building out a team to support the game in each of these areas; Setting strategy, developing tactics, and guiding the Community team; Shaping our game's online presence and fostering meaningful connections with players; Developing and executing a global community, social, and influencer strategy that aligns with the game’s brand identity and broader marketing goals; Establishing communication channels and platforms to facilitate ongoing interaction between players, developers, and content creators; Acting as the primary spokesperson for the community, collaborating with cross-functional teams, integrating community feedback into game development processes, and ensuring a player-centric approach; Fostering positive interactions and relationships within the community by promoting inclusivity, respect, and collaboration; Planning and executing community events and promotions to encourage participation and excitement within the community; Generating original ideas and concepts for content that showcase gameplay, highlight community events, and spotlight player achievements and stories; Engaging with the community across various platforms, including responding to comments, participating in discussions, and amplifying user-generated content; Utilising analytics tools to track community engagement metrics, sentiment, and social media performance, deriving insights to inform strategies; Partnering with the IP holder to manage and grow the community in a truly authentic way to respect and protect the brand.

Requirements

10+ years of experience in community management, social media management, & influencer management in the gaming industry; Strong analytical skills, proficiency in analysing and interpreting community engagement metrics, and the ability to use data to drive decision-making; Deep understanding of gaming platforms, streaming services, and social media channels relevant to content creators; Deep understanding of the free-to-play landscape, player behaviour, and understanding of current gaming trends; Experience managing game communities & influencers; Experience developing programs that effectively engage different community segments throughout the product lifecycle; Experience working on games that utilise licensed IP; Track record of developing engaging content and media that augments your community strategy; Team player - able to effectively engage stakeholders, agencies, partners & community members – able to hear, process, and respond to feedback to produce creative solutions to meet their needs; Ability to work cross-functionally with Marketing, LiveOps, Production, and Engineering.

Benefits

equity; bonuses; healthcare benefits; retirement benefits; pet insurance; paid holidays; paid Scopely free days; unlimited paid time off