Senior Ecommerce Manager

Pattern is expanding and we are looking for an established Senior Managers to join our European Team in London to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. You will own the relationship and financial performance of a portfolio of global brands. You will define and implement the E2E growth and profitability plan for your portfolio of brands by working cross-functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also lead cross-functional projects to implement processes to scale the organization in the EU. You are a strategic and commercial Senior Manager who can engage partners and internal stakeholders towards a common goal. You can develop people to perform at their best. You have a growth mindset and can lead a team through the ambiguity of fast changing landscapes.

Responsibilities

Drive revenue and profit growth for your portfolio of brands (~ 2-3 brands) in the EU across marketplaces through a data driven approach; Define and execute against a clear E2E plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/Content optimization, CX and operational improvements, etc; Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end-to-end value chain. (Close collaboration with Advertising, Operations, Finance, Merchandising, etc); Leading by example by getting into the detail and relentlessly seeking out opportunities to drive sales and remove defects; Own the budgeting process and forward-looking plan for your portfolio of brands to include, sales, profit margins, investments and work with internal digital marketing team to build and manage advertising budget to strategically grow brands across Europe on all marketplace platforms; Build trust and long-term relationships with your brand portfolio to deliver client satisfaction results in an NPS of 9+; Have a passion for continuous improvement by building and automating processes to scale the business at pace

Requirements

Min of 5 years' experience working within an ecommerce business; Ecommerce marketplace experience on platforms such as Amazon, Zalando, Ebay and/or TikTok Shop; Analytical and able to make sense of data/complexity; Can influence externally and internally to achieve common goals; Independent, highly motivated, and focused on outcomes; Able to deal with ambiguity and to thrive in a fast-paced, start-up-type environment by pivoting priorities; A proactive nature, problem and innovative solver; Excellent time management and organisation skills to prioritise workloads effectively; 2:1 degree or above; Strong Microsoft Office skills with PowerPoint and Excel and ability to learn new tools