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Senior Manager, Brokerage Treasury Operations

Fidelity Investments Westlake, United States
Full-time On-site work

Publication date: 01/09/2026

We are seeking an experienced Senior Manager to lead the Westlake team as part of a dual-site operation. This leader will be accountable for delivering operational excellence, maintaining a strong risk and control environment, and ensuring consistent execution, quality, and service delivery while partnering closely with peers across locations.

Responsibilities

Lead and develop the Westlake team, fostering a culture of accountability, quality, and continuous improvement; Ensure the timely and accurate processing of money movement activities, including ACH, wires, checkwriting, investigations, reconciliations, and exception processing; Drive operational performance by meeting service level commitments, maintaining high-quality standards, and minimizing operational risk; Monitor key performance indicators related to service, quality, productivity, and risk; Partner with internal stakeholders and external banking partners to deliver a seamless customer experience and resolve complex issues; Lead process improvement initiatives that enhance efficiency, scalability, controls, and service delivery; Maintain a strong risk and control environment, ensuring compliance with regulatory requirements, policies, and procedures; Develop team capabilities through coaching, performance management, succession planning, and cross-training

Requirements

FINRA Series 99 required within 90 days of hire; proven operations leader with deep banking and money movement expertise; strong focus on people leadership; track record of developing high-performing teams
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