Senior Manager, Retailer Vertical

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools. In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.

Responsibilities

Identify areas of business opportunity and growth for the business unit; Maintain and further foster relationships with current/future clients at all levels and functions to identify opportunities for incremental product/solution sales; Contribute to new business initiatives and participate in the development and launch of new services; Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned; Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets; Ensure proper pricing and contracts are completed and approved according to company policies and guidelines; Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth; Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace; Be part of the retailer servicing team with the primary responsibility of expanding scope of influence with clients across a wider range of products and with greater depth of involvement; Ensure adherence to the company policies on business conduct/ethics when servicing clients; Contribute and support a strong team environment focused on exceeding internal and external client requirements; Support and engage both Accounts Development and Customer Success team members and be the voice of the client to provide feedback in order to drive overall client success

Requirements

Bachelors Degree; At least 5 years experience in FMCG, Tech, solution sales, SaaS sales, market research or modern trade retail or marketing consulting firm; Expert knowledge of statistics, multivariate analysis and understand on retail dynamics and eye for future trends; Ability to manage and develop people and leadership with P&L responsibility; Detail-oriented team player with good problem-solving and project management; Passionate about client development; Very good influencing and persuading skills; Excellent written and verbal communication; English proficiency is a must; Ability to communicate in local language is preferred; Highly competent in MS Excel & PowerPoint and/ or Google Spreadsheet & Slides

Nice to have

Ability to communicate in local language

Benefits

Flexible working environment; Volunteer time off; LinkedIn Learning; Employee-Assistance-Program (EAP)