Senior Product Manager – AI/ML Discovery

Nordstrom is reimagining how millions of customers discover products and brands, and we're looking for a Senior Product Manager to help lead that shift. We are looking for a passionate and strategic AI/ML Senior Product Manager to join the Discovery Product Management team, responsible for how millions of Nordstrom customers search, browse, navigate, and find products and brands they love at Nordstrom.

Responsibilities

Define and drive the roadmap for AI/ML-powered discovery experiences, aligning business goals with Nordstrom's broader digital product strategy; Partner cross-functionally with Engineering, Design, and Data Science to craft delightful experiences at the intersection of user experience, ML, and AI; Partner with UX research, analytics, and merchandising to understand shopper intent and behavior, translating insight into discovery experiences that serve both the customer and the business; Design, run, and read A/B tests and use results to drive investment decisions across your portfolio, bringing rigor to how we measure AI-driven experiences; Write user stories, acceptance criteria, and requirements for AI/ML discovery features and improvements; Own launch plans including UAT, communication, change management, and post-launch validation; Drive day-to-day progress with engineering through backlog management, agile ceremonies, and release planning

Requirements

5-8 years of product management experience with demonstrated progression of scope and impact; Track record in AI/ML products leading search, recommendations, or other AI/ML-powered products ideally at scale, for consumer products (e-commerce a plus); Technical fluency: strong understanding of AI/ML product development and ability to credibly partner with engineers and data scientists; Strong fluency with experimentation and analytics to drive product decisions; Excellence at working with both technical and non-technical stakeholders, influencing at senior levels through clear, persuasive communication; Demonstrated ability to lead through ambiguity and set direction across teams; Bachelor’s degree in Business, Math, Engineering, Computer Science, or equivalent experience

Nice to have

e-commerce a plus

Benefits

Medical/Vision, Dental, Retirement and Paid Time Away; Life Insurance and Disability; Merchandise Discount and EAP Resources; Performance-based incentives/bonuses; 401k; PTO accruals; Holidays