Senior Product Manager

Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Based in Munich, growing internationally. Userlane combines Application Intelligence and Contextual Assistance for regulated industries. The mission is to own Application Intelligence at Userlane, shaping what we build across App Discovery, HEART Analytics and Portfolio Overview to help enterprise CIOs and IT leaders see where software spending delivers value and where it creates waste.

Responsibilities

Own Application Intelligence at Userlane; Shape what we build across App Discovery, HEART Analytics and Portfolio Overview to help enterprise CIOs and IT leaders see where software spending delivers value and where it creates waste; Defining metrics that hold up: own the methodology behind HEART Analytics; Delivering outcome-linked metrics: connect usage data to business outcomes like cost savings, efficiency and compliance risk; Building for time-poor executives: design analytics that bring insights to leaders and answer what should I do; Connecting fragmented data sources: define the integration strategy to combine Userlane behavioural data with cost data from SAM tools, license data from IT asset management and employee data from HR systems; Transforming insights into action: define what turns raw usage data into insights that drive action; AI adoption governance: extend analytics to measure how AI assistants and agents affect productivity, cost and ROI

Requirements

5+ years of product management experience on data/analytics products within a modern product organisation; Defined a metrics methodology, scoring system or measurement framework that others build on, and can defend the trade-offs behind it; Starts with the business question, not the data; Holds ground and can disagree credibly with technically strong colleagues and leaders; Can hold a credible conversation with data engineers and data scientists about what the data can and cannot prove; Worked in enterprise B2B (not B2C product analytics); Figures out what works by talking to customers and watching them use the product; Capable of explaining things to engineers, salespeople, support agents and CEOs alike; Fluent in English (spoken and written)

Nice to have

Healthcare experience is a strong plus

Benefits

High-performance culture with great leadership and a fun, engaged, motivated and diverse team with people from over 20 countries; Impact: part of an empowered cross-functional team given freedom and autonomy to solve real customer problems; Product strategy influence: work directly with VP Product to shape 2026-2030 strategy; Market: Userlane among global leaders in the rapidly growing Digital Adoption industry; Growth: weekly 121s, personalised skills assessment and development plan, on-the-job coaching and budget for events and training; Flexible benefits related to savings and security, health and well-being, and lifestyle and leisure