Senior Product Manager

Coupang is disrupting the retail experience by building world-class technology that serves millions of customers and sellers every day. The Finance Platform & Accounting Engineering (FPE) team builds the backbone of Coupang's enterprise finance infrastructure, processing millions of transactions daily, driving high-scale ledger automation, and empowering internal accounting and operational teams with accurate, real-time financial data. As a Senior Product Manager in FPE, you will own the end-to-end product strategy and execution for Coupang's internal finance and accounting platforms. You will bridge complex financial domain logic with scalable distributed systems, working backwards from internal finance, accounting, tax, and audit stakeholders to build automated, highly reliable, and compliant platform products. Coupang Business-Internal User Only.

Responsibilities

Define product vision, strategy, and multi-year roadmap for Coupang's core finance and accounting platform products, aligning technical architecture with business growth and regulatory requirements; Lead cross-functional execution from discovery and technical requirements gathering (PRDs) through design, build, deployment, and post-launch optimization alongside engineering, data science, and accounting operational teams; Partner directly with Controllership, Accounting, Tax, Treasury, and Internal Audit teams to understand workflows, automate manual month-end processes, streamline continuous closing capabilities, and automate accounting operations; Author granular user stories, technical specifications, and clear acceptance criteria; maintain a well-prioritized backlog in an agile framework; Establish product metrics and KPIs focused on data accuracy, reconciliation speed, automated ledger entry rates, and system processing latency; Present product updates, architecture decisions, and strategic trade-offs to senior finance and technology leadership; Embody a customer-first (and internal user-first) mindset, obsessing over operational efficiency, operational rigor, and zero-defect financial reporting

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, Finance, Accounting, or a related technical/quantitative field; 8+ years of product management, program management, solutions architecture, or software development experience delivering large-scale, enterprise-grade software products; Proven ability to break down complex financial processes into scalable software requirements; Highly data-driven with exceptional problem-solving abilities; Outstanding written and verbal communication skills, with a track record of clearly conveying complex technical concepts to non-technical finance partners and executive leadership; Proven ability to manage competing priorities, drive alignment in matrixed organizations, and consistently deliver complex platform initiatives under tight timelines; Strong commitment to working backwards from user pain points to deliver intuitive, high-impact internal platforms and tools

Nice to have

Engineering undergraduate, computer science or equivalent advanced degree; Prior experience defining APIs, data pipelines, microservices, or Platform-as-a-Service (PaaS) capabilities for enterprise internal users; Understanding of core accounting principles, general ledgers, sub-ledgers, revenue recognition, tax engine integrations, or enterprise ERP systems (e.g., SAP, Oracle Financials); Direct experience in e-commerce, fintech, high-frequency transactional platforms, or payment gateway architecture