Senior Product Manager - Patient Relationship Management (x/f/m)

As a Senior Product Manager, your mission will be to lead the evolution of our patient messaging solution, transforming how healthcare professionals communicate with their patients. You'll work with our established messaging platform that launched in Italy in 2021 and now facilitates millions of care conversations monthly across multiple countries. You'll collaborate with a dynamic team of full-stack developers in Milan and Berlin to drive productivity improvements and enhance healthcare professional satisfaction.

Responsibilities

Define and execute the long-term product strategy for patient messaging and communication services; lead cross-functional teams through technical transformations, including architecture improvements and AI integration; drive the scalability of patient relationship management tools across multiple countries; collaborate with senior stakeholders to align product vision with business objectives; oversee integration with innovative products like AI-phone assistant and document sharing capabilities

Requirements

Proven track record in senior product management roles with strategic impact; experience designing, launching, and scaling technical products in SaaS or B2B environments, preferably in healthcare or regulated industries; strong analytical mindset with a data-driven approach to product decisions; technical knowledge and experience with distributed systems and platform architecture; fluent in English and ready to work in a fast-paced, international environment

Nice to have

Speak Italian; experience with AI-powered product development; knowledge of healthcare technology or regulated industries

Benefits

Supplementary Health Insurance; partnership for retirement funds with Ciao Elsa; Parent Care Program: various initiatives supporting parenthood, including 100% paid parental leave; free mental health and coaching services through our partner Moka.care; for caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support; flexible workplace policy offering both hybrid and office-based mode; work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy; Sport Partnership with FitPrime; reimbursement of public transportation