Senior Receptionist

Lifecare is seeking a Senior Receptionist to join our dedicated team and positively contribute to the exceptional care of our patients. This is a part-time opportunity (Monday, Wednesday Thursday, and alt Saturday between 15-20 hrs a week) working to support our Allied Health team in Maroubra. You will be answering and addressing incoming telephone queries, scheduling patient appointments, processing payments, invoicing and balancing daily banking, you will maintain a clean and tidy waiting room, clinic rooms and kitchen, and replenishments, and complete other administrative tasks as required. This position given its nature is required to deliver a professional and confidential service whilst also demonstrating a high quality of customer service orientation.

Responsibilities

Answering and addressing incoming telephone queries; scheduling patient appointments; processing payments, invoicing and balancing daily banking; maintaining a clean and tidy waiting room, clinic rooms and kitchen; completing other administrative tasks as required; overseeing day-to-day clinic operations; building and maintaining strong relationships with GPs, specialists, insurers, and community stakeholders; driving continuous improvement in systems, processes, and service delivery; ensuring all WH&S requirements are met and risks are managed effectively

Requirements

Experience with a medical/clinical software; Ability to work in a fast-paced environment; Someone who is passionate about the patient journey; Professional and confidential service; High quality customer service orientation

Nice to have

Experience working with allied health clinicians

Benefits

High-potential, growth-ready practice; Supportive community; Discounted health insurance; Career growth opportunities