Senior Sales Manager - Strategic Accounts

efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

As Senior Sales Manager of Strategic Accounts , you will lead efood’s partnerships with Greece’s most important international and local restaurant chains. Your mission is to drive mutual, sustainable growth by building long-term strategic relationships and leveraging efood’s platform, commercial solutions and services to unlock new business opportunities.

You will lead and develop a team of Senior Key Account Managers responsible for strategic partnerships at chain level, alongside SMB Account Executives managing individual franchise locations, ensuring that central agreements translate into measurable growth and business impact across the entire store network.

Beyond traditional account management, you will combine strategic thinking, commercial expertise and hands-on leadership to unlock growth and deliver lasting value for both efood and its partners.

This is a unique opportunity to shape strategic partnerships at efood, Greece’s leading delivery platform, drive mutual growth with the country’s most prominent restaurant brands, and play a key role in shaping the future of the delivery industry.

What you'll do

Who you should be

Responsibilities

Define and execute the commercial growth strategy for efood's most important restaurant partners, taking ownership of revenue growth, partner retention and long-term commercial performance.; Build trusted, long-term relationships with senior executives and key decision-makers of leading international and local restaurant chains, acting as a strategic business partner.; Lead complex commercial negotiations and structure mutually beneficial agreements that balance partner growth, commercial competitiveness and sustainable profitability.; Develop and execute Joint Business Plans with strategic partners, translating shared ambitions into clear growth priorities, commercial initiatives and measurable business outcomes.; Identify and unlock growth opportunities by leveraging efood's ecosystem, including advertising, promotional solutions, network expansion and adoption of additional services.; Leverage data, market insights and commercial performance analysis to identify untapped potential and drive growth at both brand and individual-store level.; Proactively identify and remove growth barriers, challenge existing approaches and lead initiatives that accelerate performance for both efood and its partners.; Prioritize growth initiatives and commercial investments based on their expected business impact, scalability and return.; Ensure that centrally negotiated agreements and Joint Business Plans translate into measurable results across partners' franchise store networks.; Drive alignment and execution across Senior Key Account Managers and SMB Account Executives, connecting chain-level strategy with individual-store performance.; Partner closely with Marketing, Product, Operations, Logistics, Finance and other teams to unlock growth opportunities, resolve business challenges and continuously improve the partner experience.; Establish structured business reviews, monitor key commercial KPIs and provide accurate forecasts, performance updates and strategic recommendations to senior leadership.; Lead, coach and develop a high-performing team of Senior Key Account Managers and SMB Account Executives, fostering commercial excellence, accountability and an ownership mindset.; Set clear growth, revenue and performance targets, ensuring effective prioritization, structured account planning and consistent execution.; Build a performance-driven culture, empowering your team to think strategically, challenge assumptions and proactively identify business opportunities.; Build scalable account management capabilities, best practices and ways of working that continuously elevate team performance.

Requirements

A commercially driven leader with an owner's mindset, capable of translating ambitious growth objectives into measurable business results.; A strategic thinker with strong commercial judgment, able to identify and prioritize opportunities while balancing short-term performance with long-term partnership value.; An exceptional relationship builder and hands-on negotiator, confident in engaging C-level executives, leading complex commercial negotiations and closing strategic deals.; A data-driven decision-maker with strong analytical and financial acumen, able to turn insights into action, evaluate commercial trade-offs and prioritize investments.; An inspiring people leader with a proven ability to coach and develop senior commercial teams, drive accountability and build a high-performance culture.; A hands-on, results-oriented professional who thrives in fast-paced environments, challenges the status quo and drives execution with speed and ownership.; A collaborative and influential leader who can align cross-functional stakeholders, remove blockers and mobilize teams to deliver shared business objectives.; Significant experience in Commercial Leadership, Strategic Account Management, Strategic Partnerships or Business Development, ideally in complex B2B environments.; Proven track record of managing high-value strategic accounts, leading complex commercial negotiations and delivering measurable revenue and business growth.; Demonstrated experience leading, coaching and developing senior commercial teams, with accountability for business performance and results.; Strong analytical and financial acumen, with the ability to translate data and market insights into actionable commercial strategies and investment decisions.; Experience in marketplaces, food delivery, QSR, FMCG, technology or other fast-paced commercial environments will be considered an advantage.; Excellent communication, presentation and stakeholder management skills, with the ability to engage senior executives effectively. Fluency in Greek and English.; Bachelor's degree in Business, Economics, Marketing or a related field, or equivalent relevant professional experience.