Senior Software Engineer - Back End

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

Responsibilities

Play critical role in the design and implementation of our flagship product; Prototype and iterate new feature sets infused with the latest AI technologies; Help define technology best-practices and research future platform iteration; Help mentor our current and future engineering team; Work with high-quality, rich datasets from Fortune 500s to drive insights for our customers

Requirements

Experience leading, or playing a critical role in back end development for 4+ years, ideally in startup/SaaS environments; Strong proficiency in Python , or very similar leading back end technologies; Familiarity with NodeJS, PostgreSQL, Redis, AWS, Docker; Working knowledge in design patterns like SOA and microservices ideal; Experience with standard practices like TDD, Scrum/Agile a plus; Experience mentoring other talented engineers; Bachelor in Computer Science or similar experience

Benefits

Employee Wellness and Wellbeing is a top priority at Augment. Team members are provided a comprehensive health benefits package with medical, dental, and vision plans to meet their specific requirements.; HSA savings options and a 401k program help employees plan for the future. And an unlimited vacation policy keeps everyone fresh.; A nimble, energetic 15-person team with an open and collaborative culture. We like to have fun and gather for weekly lunches [on the company dime]. We also get together occasionally for video game nights, happy hours, movies, bowling, ping pong, and our favorite all-you-can-eat Brazilian restaurant.