Senior Solutions Architect | Spain | Remote

We're looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs' world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.

Responsibilities

Work effectively with customers, including business executives, project managers, and IT development staff; Understand business needs and distill the information into business and technical requirements; Translate complex business and technological requirements into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture; Act as a functional lead, leading functional workshops with customers, documenting requirements, and designing appropriate solutions; Accelerate solution delivery for customers; Be a strong advocate for adherence to standards and best practices; Stay current on Grafana Labs, observability, and related technologies; Be a key resource for Sales, Product Management, Engineering, Support, and Professional Services teams

Requirements

5+ years of experience working on deployment teams, using project management techniques; Direct experience with o11y; Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces), preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo); A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers; Excellent communication skills to communicate with customers, partners, and internal members; Kubernetes (kubectl, Helm, Tanka preferred); Experience with Cloud Platforms - AWS, GCP, Azure; Located in Spain

Nice to have

Self-starter, adept at picking up new skills and technologies, and eager to break new ground; Vision to help us take our company to the next level

Benefits

100% remote, global culture; Restricted Stock Units (RSUs); In-person onboarding; Career growth pathways; 30 days global annual leave, including 3 Grafana Shutdown Days; Transparent communication and regular company-wide updates