Senior/Staff Technical Program Manager - Fleet Orchestration

The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments.

Responsibilities

Own fleet orchestration at Zoox: Lead the cross-functional strategy and execution to massively scale Zoox's fleet and mature our fleet orchestration capabilities as we expand into new cities and states; Level up orchestration of the live service: Drive the roadmap and execution for the cloud systems that orchestrate our robotaxi service; Orchestrate the test fleet with the same ambition: Champion orchestration improvements for our autonomous test fleet; Lead with metrics: Define the KPIs that measure orchestration performance, build rigorous tracking mechanisms, and treat metrics as immediate triggers for action; Innovate without a playbook: Orchestrating an exponentially growing robotaxi fleet is largely uncharted territory. You'll engage deeply in technical trade-offs with engineers and data scientists, bring creative alternatives to the table when the ideal solution isn't available, and help invent orchestration capabilities the industry hasn't built yet.

Requirements

Bachelor's or Master's degree in Computer Science, Software Engineering, Computer Engineering, or a related technical field; 7+ years of TPM experience, with a strong background in large-scale cloud software systems — e.g., dispatch, marketplace, or fleet management platforms, or consumer mobile apps backed by cloud services; A naturally inquisitive, highly technical mindset; A metrics-first approach to program leadership; Demonstrated ability to translate complex technical bottlenecks into clear, data-backed executive narratives that enable timely, critical business decisions.

Nice to have

Experience with fleet orchestration, ride-hailing, delivery, logistics, or other real-time marketplace and dispatch systems; Familiarity with optimization problems such as routing, matching, resource allocation, or demand forecasting — and experience partnering with the teams who build them; Experience with autonomous vehicle platforms or large-scale robotics fleets.