Senior Strategy & Operations Manager

We are hiring a Senior Strategy & Operations Manager to help run Snorkel's rapidly scaling Data-as-a-Service (DaaS) business. DaaS Operations is the centralized Strategy & Operations team reporting into the Head of Strategy and Operations, partnering across Supply, Delivery, GTM, Innovation, Finance, and Engineering to keep the business running with rigor and scaling efficiently as complexity grows.

Responsibilities

Partner with leaders across DaaS — Supply, Delivery, GTM, Innovation, Finance, and Engineering — to bring operational clarity, execution rigor, and alignment to their highest-priority initiatives; Own the operating cadence of the business — weekly, monthly, and quarterly reviews — and ensure goals, metrics, and reporting tell a clear story to leadership; Drive cross-functional initiatives end-to-end, especially the ones that span multiple teams or sit in the gaps between them; Lead annual planning and quarterly business review inputs across DaaS, translating strategic priorities into structured operating plans and measurable milestones; Diagnose performance issues across the business — capacity, quality, throughput, customer outcomes, cost — and partner with the right function to fix them; Step in to own ambiguous workstreams or new problem areas as they emerge, and drive them to outcomes; Improve operational processes and build durable systems that reduce friction and increase throughput as the business scales; Identify execution risks early and proactively surface trade-offs to leadership; Serve as a thought partner and executor to DaaS leadership and adjacent teams

Requirements

7+ years of experience in strategy, operations, consulting, or similar roles; Experience partnering closely with operational leaders in high-growth or complex environments; Demonstrated ability to drive cross-functional initiatives and deliver outcomes end-to-end; Strong analytical skills with comfort using data to inform decisions and track performance; Ability to bring structure and clarity to ambiguous problem spaces; Proven track record of influencing without authority; Excellent written and verbal communication skills, with experience presenting to senior stakeholders; Strong prioritization skills and bias toward action; Comfortable operating in imperfect systems while building scalable processes; Entrepreneurial mindset with high ownership and accountability

Nice to have

Experience in services, marketplace, or data-driven businesses; Exposure to delivery, operations, or workforce-based execution models; Experience supporting planning cycles and executive reporting

Benefits

medical; dental; vision; 401(k)