Senior Technical Instructor

As a Technical Instructor at Lam, you'll conduct dynamic technical training for customers and employees. You'll craft course content specifications and engaging lesson plans. Collaborating with cross-functional teams, you ensure alignment with the latest product features. Through a blend of classroom lectures, online formats, and hands-on laboratory sessions, you'll deliver impactful instruction. Join us in shaping a skilled workforce and advancing innovation at Lam.

Responsibilities

Deliver technical training to Field Service Engineers, customers, and internal teams through classroom, hands-on, VR, and remote learning; Support onboarding of new Field Service Engineers by strengthening core fundamentals; Review and improve training materials, lab exercises, and assessments; Collaborate with senior instructors, global training teams, and SMEs to integrate product updates, service documentation changes, field feedback, and localized learning aids for SEA audiences; Maintain technical expertise in assigned platforms, complete required certifications, and stay current with product updates, service procedures and field issues; Support daily operations of the SEA Technical Training Center, including lab readiness, VR systems, equipment, tools, and classroom resources; Ensure training facilities meet safety, quality, 6S, and audit requirements; Partner with Field Service Managers and regional teams to identify training needs, capability gaps, and continuous improvement opportunities; Promote a positive learning environment that encourages safe work practices, technical growth and continuous improvement; Analyze learner feedback to improve training delivery, student experience, efficiency and overall effectiveness; Contribute to VR, digital learning, AI-enabled onboarding, and other initiatives that support scalable training and regional growth; Take on ad-hoc duties as and when assigned by the Immediate Supervisor

Requirements

Diploma or Bachelor’s Degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Mechatronics, Physics, Materials Science, or a related technical discipline with more than 5 years experience in semiconductor equipment service, technical support, manufacturing, process engineering, equipment engineering, or related technical field; Hands-on experience with complex equipment troubleshooting, maintenance, installation, or qualification; Experience working in a semiconductor fab, equipment supplier, or customer support environment is essential; Prior experience in Wafer Frontend Semiconductor Etch and/or Deposition Equipment is required

Nice to have

Prior experience coaching, mentoring, conducting OJT, or delivering technical training; Experience as a Field Service Engineer, Equipment Engineer, Product Support Engineer, Process Engineer, or Technical Trainer; Familiarity with Lam Research equipment, service procedures, or technical documentation; Experience with VR-based, simulation-based, remote, or instructor-led training; Product certification or hands-on experience across semiconductor equipment platforms; Experience supporting new-hire onboarding or technical certification programs; Comfortable working with cross-functional and regional teams; Ability to travel regionally or globally when required