Senior Technical Writer

ADGA is seeking an experienced Senior Technical Writer to support a Department of National Defence initiative within the National Capital Region. The successful candidate will be responsible for planning, developing, reviewing, and maintaining a wide range of technical documentation for complex projects and systems, including user manuals, help text, requirements documentation, technical documentation, web content, and other project-related materials. This is a proactive recruitment initiative, with potential start dates in the coming weeks or months, contingent on contract award.

Responsibilities

Document and maintain help text, user manuals, requirements documentation, technical documentation, web content, and other project-related materials; Review documentation standards and assess existing project documentation for completeness, quality, consistency, and accuracy; Determine documentation requirements and develop plans and approaches to meet project and stakeholder needs; Gather and validate information regarding system features, functionality, and technical capabilities from developers and subject matter experts; Assess the intended audience for documentation and develop statements of purpose and scope; Develop document structures, including tables of contents, and write, edit, and organize technical content; Verify the accuracy of technical information through direct use and review of the systems, products, or materials being documented; Prepare or coordinate the preparation of illustrations, diagrams, photographs, and other visual materials; Design and format documentation to ensure clarity, usability, consistency, and adherence to established standards; Coordinate document reviews and gather feedback from technical and project stakeholders; Update and revise documentation based on approved stakeholder feedback; Prepare and deliver final versions of technical documentation; Prepare summaries of technical documentation reviewed during project information-gathering activities; Develop statements of purpose and scope for projects or requirements as identified by project leadership; Collaborate closely with technical teams, developers, subject matter experts, and stakeholders to ensure documentation accurately reflects technical and business requirements

Requirements

Minimum of 10 years of demonstrated experience as a Technical Writer performing senior-level technical writing responsibilities; Minimum of 10 years of direct experience performing technical writing activities related to the key responsibilities; Demonstrated experience performing at least seven of the listed technical writing activities; Demonstrated experience supporting multiple complex projects and developing documentation throughout the project lifecycle; Strong ability to translate complex technical information into clear, concise, and audience-appropriate content; Excellent writing, editing, research, and communication skills; Strong attention to detail and commitment to accuracy and quality; Experience working collaboratively with technical teams, developers, subject matter experts, and project stakeholders; Ability to manage multiple documentation deliverables and competing priorities; Must currently hold or be eligible to obtain and maintain a Reliability Status/Secret (Level II) Canadian Federal Government Security clearance and other clearances if or as required

Benefits

Competitive base salary; Company-wide profit-sharing plan for full-time and part-time employees; Choice of base or enhanced benefit plans; Health & Dental; Health Spending Account; Short-Term Disability; Employee Assistance Program; Telemedicine service; Discounts on gym memberships; 5,000+ perks through Perkoplis; Deferred Profit Sharing Plan; Flexible approach to work; Maternity/Parental Top-Up (up to 52 weeks); Reservist Leave Top-Up (up to 180 days)