Senior Vice President, Development Data, Operations, and Technology

Planned Parenthood Federation of America and Planned Parenthood Action Fund seek a dynamic and data-driven Senior Vice President of Development Data, Operations, and Technology (SVP). As a core member of Development’s Senior Leadership team, the SVP reports to Chief Development Officer (CDO) Leora Hanser in the Development division of PPFA. This role is the backbone of Planned Parenthood’s philanthropic efforts, ensuring that the infrastructure supporting PPFA’s fundraising is robust, efficient, scalable, and best-in-class. The SVP provides the strategic roadmap for the foundational systems, data architecture, and insights that empower fundraising strategy and builds a cohesive development operations function in service of the National Office and Federation fundraising goals. The SVP is a newly created role reflecting the prioritization of development data, operations, and technology as a suite of strategic functions – above and beyond process alone – to drive decision-making and optimize fundraising.

Responsibilities

Provides strategic leadership for technical and data strategy functions foundational to PPFA multi-channel marketing and philanthropy; Directs creation of cutting-edge operational solutions and data-forward practices; Unifies development technical and data operations functions into a cohesive, high-impact division; Provides data-strategy and analytics support to Philanthropy and Federation Fundraising verticals; Leads enterprise-wide donor data strategy; Establishes and maintains enterprise fundraising data governance policies, standards, and stewardship practices; Builds a culture of exceptional service delivery to fundraising strategists and affiliate partners; Serves as primary point of contact and bridge between Development and Finance, Office of the General Counsel, and IT; Leads recruitment, development, and retention of a diverse team; Leads department through complex transitions including system migrations and process re-engineering; Identifies and reduces workflow and technical bottlenecks in the donor lifecycle; Strategically directs departmental budgets and investments in technology; Serves as key voice in National Office leadership; Performs other duties as assigned

Requirements

Deep commitment to Planned Parenthood’s mission and to an inclusive and equitable work environment; Minimum 20 years of experience in fundraising operations, with at least eight years in a senior leadership role within a large, complex nonprofit; Exceptional ability to translate complex data sets into actionable fundraising strategies and clear executive-level reporting; Leadership experience in master data management, data governance, data operations, data privacy and compliance reporting; Deep expertise in complex marketing or fundraising technical stacks including CRM systems (e.g., Salesforce), data warehouses, customer data platforms, digital marketing platforms, business intelligence tools, payment processors, and integration of third-party fundraising platforms; Strong ability to build alliances with peer leaders and navigate needs of business units like finance and legal; Proven track record of managing large-scale organizational change and process improvement initiatives, including enterprise system implementations, CRM transformations, data modernization initiatives, and organizational redesign efforts; A systems thinker with a relentless focus on streamlining workflows and establishing rigorous operational standards; Commitment to providing exceptional internal service delivery; Proven track record of leading with empathy while navigating challenging or high-pressure organizational dynamics; Ability to lead a diverse team of fundraising operations professionals and developing talent; Bachelor's degree required

Nice to have

Experience working in federated, multi-entity, membership, affiliate, or similarly complex organizational structures strongly preferred; Advanced degree in business, information systems, or nonprofit management preferred