Service Manager

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests.

Responsibilities

Oversee all Front of House daily operations; Manage all Front of House employees; Ensure Legendary Food and Legendary Service is delivered to guests; Drive sales, steps of service, and guest satisfaction; Enforce compliance with all employment policies and oversee cleanliness of restaurant and safety of guests at all times; Provide or direct all Front of House training; Manage performance of Front of House employees, including performance evaluations, coaching, and discipline; Manage liquor orders and control liquor costs; Enforce applicable liquor laws and Responsible Alcohol Service guidelines; Assist with the development of key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones; Review applications, interview, and hire or recommend hiring of Front of House employees; Direct work for employees, including setting hours and weekly schedules and assigning tasks before, during, and after open hours; Create a fun, safe environment by following core values and operational goals, and implementing contests, theme nights, and staff incentives; Understand, manage, and practice safe food handling procedures

Requirements

Passion for people; Passion for providing a legendary guest experience

Benefits

Fun culture with flexible work schedules; Discounts in restaurants; Friendly competitions; Recognition; Formal training; Career growth opportunities; Choice of medical plans; Dental and Vision Insurance; Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave; Adoption Assistance; Short-Term and Long-Term Disability; Life, Accident and Critical Illness Insurance; Identity Theft Protection; Employee Assistance Program; Business Travel Insurance; 401(k) Retirement Plan; Flexible Spending Accounts; Tuition Reimbursements up to $5,250 per year; Monthly Profit-Sharing Program; Quarterly Restricted Stock Units Program; Opportunities to support your community; Annual holiday bonus