Shared Service Center Training Specialist

AIR Communities is headquartered in Denver, CO and is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.

Where You Will Work

Our corporate office is located in the Denver Tech Center . Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline.

AIR values relationships and the benefits from working side by side with teammates, therefore this position will be in-office 5 days a week to support central administrative operations.

The SSC Trainer supports the Shared Service Center by curating, designing, developing, and facilitating training initiatives to support the various teams within the SSC. The Specialist reports to the Program Manager – Operations and Onboarding in Learning & Development and works close with SSC leaders to ensure all training is consistent with company standards and processes. The person creates engaging, customized training for all SSC departments, owns New Hire Orientation for SSC team members, delivers training content, and supports the entire team with content creation that appeals to adult learners.

Responsibilities

Facilitate in-person and virtual training sessions across a variety of topics; Create a positive, inclusive, and engaging learning environment; Adapt delivery style and pacing based on learner needs and feedback; Design and update learning materials, including presentations, PowerPoints, facilitator guides, and job aids.; Track training assignments and completions through the Learning Management System (LMS).; Partner with instructional designers to provide feedback on content effectiveness; Manage classroom logistics and ensure smooth session execution; Assess learner understanding and reinforce key concepts; Coach learners and provide constructive feedback during and after sessions

Requirements

1–3 years of experience training and coaching others, classroom facilitation experience preferred; Strong presentation and communication skills; Ability to engage diverse audiences and manage group dynamics; Comfort with both in-person and virtual delivery platforms; Experience in adult learning environments preferred; Demonstrates accountability and a creative, solution-focused mindset

Benefits

Expected pay rate of $75-90K base pay plus annual bonus target. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.; 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).; Medical, dental, vision , and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.; 401(k) plan with employer matching contribution up to 6% .; Paid time off including vacation, sick time, and 14 holidays.; Paid parental leave of up to 16 weeks.; Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.; 15 hours of paid time annually for community service .; Commuter benefits and pet insurance.; Consumer discounts on various products and services.; Opportunities for ongoing professional development, leadership training, and career growth .