Shift Lead(09622) - 900 Hwy. 62-65 North

Domino's is hiring dependable, motivated Shift Leads to help guide our team and keep the store running smoothly. This is a hands-on leadership position. As a Shift Lead, you'll work alongside the team while helping direct the shift, maintain high standards, solve problems, and create a positive, productive work environment. You'll still help customers, make pizzas, clean, stock, and support daily operations, but you'll also begin taking responsibility for the performance of the shift and the team around you. Previous management experience is helpful, but not always required. We're willing to train the right person who brings a strong work ethic, positive attitude, reliability, and a willingness to lead.

Responsibilities

Lead by example and set the pace for the team; Work alongside team members during busy periods; Help direct team members and keep everyone focused on shift priorities; Assist customers at the front counter and pickup window; Provide friendly, professional customer service; Handle customer concerns calmly and professionally; Take and process orders accurately; Prepare pizzas and other menu items according to Domino's standards; Monitor food quality, order accuracy, and service speed; Help maintain a clean, organized, and safe store; Delegate cleaning, stocking, and operational tasks; Follow up to ensure assigned tasks are completed; Coach team members on proper procedures and performance expectations; Help train and support new team members; Manage workflow and adjust priorities during busy periods; Support a positive, respectful, and accountable team environment; Follow and help enforce company policies, food safety standards, and operating procedures; Assist with cash handling and shift accountability; Communicate important shift information to store management; Support the management team with daily store operations

Requirements

Must meet applicable minimum age requirements for the position; Must be legally authorized to work in the United States; Previous restaurant, retail, customer service, or leadership experience is helpful but not always required; Ability to communicate clearly with customers, team members, and management; Basic math and cash-handling skills; Ability to use computers, touchscreens, phones, and basic workplace technology; Reliable attendance and punctuality; Ability to work scheduled shifts, including evenings, weekends, and holidays based on store needs; Willingness to learn and follow Domino's standards, policies, and procedures; Ability to stand and walk for extended periods; Ability to work in a fast-paced restaurant environment; Ability to bend, reach, crouch, and move throughout the store; Ability to lift and carry up to 50 pounds as needed; Ability to work around hot ovens and food preparation equipment; Ability to perform repetitive tasks while maintaining speed, accuracy, and quality

Nice to have

Previous management experience; Previous restaurant, retail, customer service, or leadership experience

Benefits

Starting pay of $12.25 per hour; Starting rate may vary based on experience, availability, and qualifications; Opportunities for advancement and increased responsibility; Hands-on leadership experience; Comprehensive on-the-job training; Opportunity to build real management skills; Clear opportunities for advancement; Potential career progression into Assistant Manager, General Manager, and beyond