Shipping Office Clerk

This is a 2nd Shift Position

Responsibilities

Ensure all facility safety rules and regulations are followed and all violations are reported immediately; Promote good housekeeping of the facility and adherence to the 5s program; Assist in driving the facility Safety audits, Zone walks and Quality audit programs; Perform all technical job duties which include releasing/providing daily work to the shipping associates to complete orders efficiently in the EWM system; Run reports to maintain all orders current for the distribution center to meet KPI metrics; Ensure compliance of handling special identified customer processing requests; Liaison with Transportation and Customer Service advising them of requested information or errors; Schedule outbound trailers to include all routing for all customer needs domestic and international; Track and ensure completion of all orders once they come to the shipping area; Partner with Coordinators to address all piles in the shipping area in a timely manner; Update all tracking logs, boards, audits, emails, and checklists daily; Assist in the accurate processing of all paperwork (including BOLs) for US and International customer orders; Take action on processing incomplete orders; Ensure proper flow of the shipping department, this includes the small parcel area, non con area, LTL lines, sortation loop, and packing area; Assist department Coordinators toward analyzing and detecting problems and work toward their ultimate solution; Assist on the following when needed- ASN process, wrapping and loading of pallets, flexible hours to cover if required; Perform all other duties as assigned

Requirements

High School Graduate or General Education Degree (GED) and one to two years related warehouse experience; Excellent written and verbal communication skills and ability to deal with all levels of staff, customers, suppliers, and operations; Ability to prioritize and achieve objectives in a fast-paced environment; High degree of credibility; Demonstrated success handling multiple priorities and multi-tasking; Proficient in Microsoft Office programs (Outlook, Word, Excel); Ability to influence others to perform their jobs effectively and to be responsible for making decisions; Ability to use thinking and reasoning to problem solve; Ability to utilize the available time to organize and complete work within given deadlines

Benefits

Annual bonus plan based on company and individual performance, or role-based sales incentive plan; Robust health plans; Market-leading 401(k) program with company contribution; Product discounts; Flexible time off benefits; Adoption benefits; Employee Resource Groups (ERGs)