Site Experience Coordinator

We are currently seeking a site experience coordinator to join our dynamic team. As the first point of contact for our organization, the site experience coordinator plays a pivotal role in creating a positive and welcoming environment for our clients, visitors, and employees. This is an excellent opportunity for an individual with a passion for delivering exceptional customer service and ensuring smooth office operations.

Responsibilities

Answer and transfer all telephone calls to the mainline accordingly; Greet and direct all visitors accordingly; Schedule meeting rooms and appointments; Coordinate and organize meetings, conference calls, video conferences, and net meetings and their related materials as required; Register guests with the building concierge and manage visitor guest passes; Record and relay information to appropriate stakeholders in a timely manner; Maintain the copy and mail rooms accordingly, ensuring office equipment (e.g. photocopiers, postage, etc.) is operational and appropriate inventory is in stock; Order office supplies and manage inventory; Order stationary and business cards as directed; Manage all mail and couriers, including but not limited to preparing courier packages, coordinating pick-up and delivery, confirming delivery/receipt with appropriate stakeholders, and resolving any related issues in a timely manner; Liaise with building management on maintenance issues; Check invoices on AP System and file accordingly; Respond to basic client and general enquiries and escalate complex queries to the appropriate parties; Enter or process data, orders, requests, or information as required; Perform clerical or administrative duties as needed, such as: assisting with filing and database systems, attendance records and other related office support duties; Maintain the meeting rooms, ensuring they are clean, tidy, and ready for use; Maintain the kitchens, ensuring they and related amenities are clean, in stock, and ready for use; Maintain the lobby, ensuring it is clean, tidy, and presentable at all times; Any other reasonable duties and responsibilities assigned

Requirements

1 year of experience in an office setting; Demonstrated proficiency with all applicable software packages including but not limited to MS Office and Google Suite; Excellent verbal and written communication skills; Excellent interpersonal and customer service skills; Excellent time management and organizational skills

Nice to have

Post-Secondary education is an asset; Fluency in French is an asset but not mandatory; Experience in the real estate sector is an asset

Benefits

401(k) plan with matching company contributions; Comprehensive Medical, Dental & Vision Care; Paid parental leave at 100% of salary; Paid Time Off and Company Holidays; Early access to earned wages through Daily Pay