Site Reliability Engineer

The Site Reliability Engineer is part of the Engineering team and reports to our DevOps Lead. In this role, you will support the reliability, scalability, and observability of our systems. You will assist in designing and maintaining monitoring solutions, working with development and operations teams to ensure optimal system performance and uptime.

Responsibilities

Assist in developing and maintaining observability strategies for logging, metrics, tracing, and alerting; Collaborate with cross-functional teams to ensure consistent instrumentation across services; Support adoption of observability best practices and tools (e.g., Prometheus, Grafana, ELK); Help monitor production systems and diagnose performance bottlenecks; Participate in production support, including incident response and on-call rotation using PagerDuty; Implement Infrastructure as Code (IaC) using Terraform; Contribute to automation and tooling to reduce manual operational work; Support post-incident reviews and contribute to continuous improvement initiatives

Requirements

Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience; 3+ years of experience in Site Reliability Engineering, DevOps, or related fields; Proficiency in programming/scripting languages (e.g., Go, Python, Bash); Familiarity with observability tools (e.g., Prometheus, Grafana, Datadog, ELK Stack, OpenTelemetry); Hands-on experience with AWS and containerization (Docker, Kubernetes); Understanding of CI/CD pipelines and automation frameworks; Strong Linux/Unix systems and networking fundamentals; Excellent analytical, problem-solving, and communication skills

Benefits

Unlimited PTO (for salaried FTE roles); Mental wellness benefits; Free 1:1 virtual visits with a licensed mental wellness professional; Comprehensive competitive health benefits; Fully remote, cameras-on culture; Work-from-home equipment reimbursements available to new hires; Annual professional development budget; Free 1:1 virtual visits with a career coach; 401k plan with employer match