Site Reliability Engineer - Singapore

About Plaud Inc.: Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 2,000,000 users worldwide since 2023. Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. Location: Singapore. Why you should join us: Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years. What You Will Do: Ensure reliability and performance of Plaud.ai's AI products at scale; Lead incident response and continuous reliability improvement; Build automation to reduce toil and improve system resilience; Partner with product and engineering teams on reliability design; Improve observability and operational maturity.

Responsibilities

Ensure reliability and performance of Plaud.ai's AI products at scale; Lead incident response and continuous reliability improvement; Build automation to reduce toil and improve system resilience; Partner with product and engineering teams on reliability design; Improve observability and operational maturity

Requirements

8+ years in SRE, Infra, or Platform Engineering roles; Strong experience with cloud platforms (AWS/GCP/Azure); Hands-on with Kubernetes and distributed systems; Experience in on-call rotation and incident management; Proficient in at least one programming language (Go, Python, Java)

Nice to have

Experience supporting AI/ML or data-intensive platforms; Knowledge of SLO/SLA frameworks; Experience in fast-growing or global products; Exposure to multi-region systems; Strong written and verbal communication

Benefits

Market-competitive compensation; Global exposure; Vibrant, creativity-fueled work atmosphere; Employee Stock Ownership Plan (ESOP); High-Impact Environment; Access to cutting-edge AI tools including Gemini, Claude Code; Best-in-class equipment; Annual company offsites and team events; Medical insurance and WICA coverage for all full-time employees