Slot Ambassador

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Responsibilities

To attend to players needs; Ensure that all Slot areas are kept clean and well-stocked with supplies; Verify and authorize slot machine transactions, including payouts and fills; Ensure that every slot machine is in optimum operational condition; Handle customer complaints personally wherever possible, redirect to relevant authority where necessary; Maintain effective communication and information flow throughout the Slot Dept, with other Ambassadors, Supervisors and Shift Managers; Protect all assets of the Company and the Slot Department at all times; Recognize, acknowledge and nurture new premium slot players; Comply with and administer Slot Department attendance guidelines and regulatory, Departmental and Company policies; Work in the slot dispatch office as assigned (utilizing slot dispatch software, dispatching slot machine events, making and receiving interdepartmental phone calls, handling paperwork and operational supplies as assigned); Station at the Patron Verification Systems (PVS) kiosk as assigned (perform entry checks at PVS and premium status verification checks, i.e. Premium Player vs. non-Premium Player)

Requirements

Diploma preferred; One year Slot Gaming experience preferred; Electronic gaming technical background is an advantage; Good understanding of Slot Floor Operations preferred