SMB Account Manager

Today, Minitab helps organizations transform operational data into meaningful business outcomes. The SMB Account Manager role is built for a sales professional who wants to hunt, create opportunity, and grow a territory. You will be responsible for building pipeline, winning new logo accounts, and expanding Minitab's footprint with existing customers.

Responsibilities

Build and manage a healthy pipeline of new logo and expansion opportunities within an SMB territory; Prospect into new accounts and create your own opportunities through outbound activity, research, referrals, and targeted campaigns; Identify cross sell opportunities inside existing Minitab customers, especially where customers may benefit from newer acquisition products and broader Minitab solutions; Own a small set of renewals while keeping the primary focus on new business and account expansion; Run strong discovery to understand customer pain, business priorities, current processes, buying drivers, and decision criteria; Engage with stakeholders in quality, manufacturing, operations, engineering, continuous improvement, and analytics roles; Position Minitab solutions in a practical, business focused way that connects to customer needs and measurable outcomes; Drive opportunities from first conversation through close, including qualification, discovery, product alignment, pricing, negotiation, and next steps; Partner with Sales Engineering, Customer Success, Marketing, Support, and other internal teams to move opportunities forward; Maintain accurate pipeline, forecast, account notes, next steps, and activity in CRM tools; Build strong relationships while staying focused on revenue growth, sales execution, and territory development

Requirements

2 to 4 years of experience in inside sales, SMB sales, account executive, business development, or SaaS sales roles; Proven ability to prospect, create pipeline, and win new business; Experience selling to existing customers through cross sell, expansion, or land and expand motions; Comfort owning a quota and being measured against new revenue, pipeline creation, and account growth; Strong discovery skills and the ability to ask thoughtful, direct questions that uncover real business needs; Clear communication skills, both written and verbal; Ability to manage many accounts, opportunities, and follow ups without losing track of details; A practical, curious, and coachable approach to selling; Strong work ethic and willingness to do the consistent daily work required to build a territory; Ability to work well with cross functional teams in a virtual environment

Nice to have

Bachelor's degree preferred; Associate degree or equivalent professional experience considered

Benefits

Medical, Dental, and Vision Insurance at no cost for full-time employees; Low co-pay pharmacy benefit and affordable family coverage plan; Short and Long Term Disability fully paid by Minitab; Employee Assistance Program; Group Term Life Insurance at no cost; Voluntary Life Insurance for employees and dependents; 401k Retirement Plan with T. Rowe Price with dollar for dollar match up to first 6% of employee contribution; Paid holidays and 4 weeks annual paid time off; Tuition and related expenses assistance for higher education and professional development; Medical and Dependent Care Flexible Spending Accounts; Parking and Transit pre-tax deductions; Hybrid work model for eligible positions; Premium benefits at State College, PA Headquarters; Eligible for $45k/year commission plan based on meeting performance targets with uncapped earning potential