Social Account Director

Social and content has never been more important for clients. This role provides the opportunity to work on a really exciting client that have a portfolio of soft drinks brands. You will have the opportunity to manage key campaigns across the year that will involve working with our strategy, creative and production team to deliver best in class campaigns and content.

Responsibilities

Manage key campaigns across the year; work with strategy, creative and production team to deliver best in class campaigns and content; effectively lead an account, steering processes and ways of working internally, with agency partners and with clients; lead in other areas of the marketing mix; lead large, more complex projects; problem solve and create highly effective working relationships with clients and colleagues; collaborate with other Capabilities and Crafts; act as a point of escalation for junior clients; manage multi-level stakeholders and teams across all levels; develop solutions and approach tasks effectively for the client; champion the best Social creative solution; manage client expectations when charging more for additional work; maintain strong partnerships with internal stakeholders; act as an escalation point for the team in resolving issues

Requirements

Organised and autonomous; responsible for motivating the team to do great work, anticipating areas that may hinder the success of the campaign; excellent understanding of processes and delivering social campaigns on budget and on time; financially savvy; able to deliver proposals within the client's budgets; excellent communicator; able to provide clear, succinct guidance to internal teams and present work to clients; loves to get stuck into tasks and collaborate with client and agency teams; wide knowledge of social; experience managing content and campaigns that build brand advocacy; understanding of how to create hard working assets that drive to purchase; able to effectively lead an account, steering processes and ways of working internally, with agency partners and with clients; finger on the pulse across all things social; thorough understanding of how data, strategy, and community management feed into the success of a brand's social media presence; passion for delivering best in class social campaigns; able to lead in other areas of the marketing mix; some integrated experience; strong skills in paid and organic social; worked across a wide variety of clients and projects; confident managing multi-level stakeholders in complex matrix organisations; understands the strategic and business context; collaborates confidently with other capabilities and crafts; demonstrates creative problem solving; takes responsibility for larger projects; accountable for the work and the process; manages client expectations; maintains strong partnerships; acts as an escalation point for the team

Nice to have

Retail sector experience

Benefits

25 days annual leave + 1 Volunteer Day; Bupa Healthcare; Enhanced Maternity, Adoption and Shared Parental Leave; Flexible Working Model with core working hours 10am-4pm; 1.5:1 Matching Pension Structure; Up to £25.00 per month towards physical or online exercise class membership; Unmind membership; LifeWorks tool; annual eye tests; Season Ticket Loan; Cycle to Work Scheme; Life Assurance