Soft Services Coordinator

On-site Soft Services Coordinator role in Bengaluru, KA with scheduled weekly hours of 48. The role covers facility operations oversight, client satisfaction, budget management, compliance and safety, vendor and contractor management, facility upgrades, emergency management, inventory control, and reporting and documentation.

Responsibilities

Manage the daily operations of Facilities, ensuring functionality, safety, and efficiency; Quality control making sure cleaning, upkeep and safety standards are maintained; Monitor 52 weeks training schedule; Attendance and cost sheet update; Asset management; Oversee GSA operations and provide necessary guidelines; Drive the transport team for smooth operations and connect for necessary trainings; F&B management for the site, manpower, menu planning, sale data; Oversee the functioning of building systems including HVAC, plumbing, electrical, and safety systems; Monitor all the Planned Preventive Maintenances; Liaising with building management team; Align with client on key priorities and execute a strategic account plan that delivers against those priorities; Ensure service delivery is high quality and exceeds client expectations; Anticipate needs and respond to client issues in an expedient and professional manner; Build lasting relationships quickly; Prepare and manage the facility's budget, ensuring cost-effective operations; Handle procurement as per company norms, take client approval and ensure the best value for services and products; Internal and external audit coordination during the scheduled visit; Comply with all the and safety policies and procedures; Complete the relevant training and maintain the documents; Ensure that the facility complies with local safety regulations and standards; Organize emergency procedures, such as fire drills, evacuation plans, and first-aid training; Maintain records of inspections, incidents, and corrective actions; Vendor meetings for operational improvements; Track contracts for renewal; Issuance of timely Purchase orders; Follow up on NDC; Vendor invoices to payment follow up; Identify and propose facility upgrades or modifications; Conduct regular inspections and audits to assess the need for repairs or maintenance; Be part of the management of facility-related emergencies and ensure preparedness; Be part of the ERT Team during crisis and take necessary action; Coordinate with the client for Evacuation Drill as per client requirement; Maintain emergency equipment (e.g., Evac chair, fire extinguishers, first-aid kits) and ensure accessibility; Align with builders team; Stock level monitoring; Conduct audits to compare physical inventory with recorded inventory; Inventory orders and quantities to align with anticipated demand; Implement FIFO or LIFO methods depending on the type of products; Manage professional relationships with suppliers to ensure demand is met and delivery is timely; Engage the staff for Monthly Birthday celebrations, English class and trainings; Maintain records of maintenance activities, safety checks, and compliance reports; Provide regular updates and reports to senior management on facility status, R&M, events; Provide all the transport reports

Requirements

Be an individual player and team player to execute the given tasks as per client requirement