Software Engineer, Onboarding

The Onboarding team owns the product flows and platform that powers all new customer account creation at Ramp. This includes Ramp's application decisioning system that interfaces with our fraud, compliance, and credit underwriting models. As an engineer here, you’ll own workstreams that expand Ramp's total serviceable market and improve the end-to-end customer onboarding experience. You’ll partner with product, data, and design, and work directly with stakeholders across sales, marketing, risk strategy, operations, and finance to accelerate Ramp’s growth. This role offers the opportunity to have an outsized impact on Ramp’s overall growth trajectory.

Responsibilities

Build software to grow Ramp to its next millions of users; Scale the output of our application decisioning ops team through automation and AI assistance; Drive business outcomes through metric-driven software development; Own the customer journey from discovering and applying to Ramp through getting approved for and onboarding to the product

Requirements

Minimum of 2 years of experience in a software development role; Experience shipping fast, reliable applications using modern development tools and infrastructure; Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions; Ability to improvise and develop creative solutions when common approaches fail. Strong value of pragmatism over idealism in times of uncertainty; Perpetual curiosity and passion for honing your craft

Nice to have

Experience with Python (Flask), SQL, and modern observability tooling; Experience with applying AI/LLMs in production use cases; Fintech or payments experience (credit underwriting, risk, compliance); Exposure to AI- or rule-based automation systems

Benefits

Flexible PTO; Centralized home-office equipment ordering; Health and wellness stipend; Budget for intra-office travel; Weekly coffee stipend; 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents; One Medical annual membership; 401(k), including employer match on contributions made while employed by Ramp; Fertility HRA (up to $10,000 per year); Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay; Pet insurance; In-office perks: lunch, snacks, drinks, and more; Relocation expense coverage to NYC or SF (if needed)