Solutions Consultant

As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform. You will join a collaborative team of five reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners.

Responsibilities

Act as a trusted technical advisor and strategic partner alongside the sales team; Deliver custom solution designs for accounting practice partners; Translate complex partner requirements into scalable workflow strategies and identify potential risks early; Lead technical discovery and tailored solution scoping in partnership with Account Executives; Design and deliver engaging, custom product demonstrations to address specific firm workflow challenges; Guide new practice partners through cloud implementation, workflow mapping, and early adoption up skilling; Provide expert technical support during sales cycles to overcome operational roadblocks and objections

Requirements

Solid operational experience gained directly within an accounting or bookkeeping practice environment; Proven success in consultative problem solving, pre-sales or technical solution design within complex environments; Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences; Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems; Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions; Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams

Benefits

Flexible hybrid working model; Modern office facilities for collaborative workshops and team connection; Boost days; Flexible work-from-home options