Sourcing Supervisor

Xometry is seeking a solution-oriented Team Lead for its Sourcing Department. This role involves leading a team of Sourcing Specialists and Coordinators to resolve the company's most complex manufacturing challenges, while also driving customer-first resolutions for its most complex projects. The Team Lead will provide hands-on leadership, coaching, and support to ensure efficient order placement, high-quality customer outcomes, and adherence to key performance metrics. This role combines people leadership with: technical problem-solving; customer and supplier negotiations; and strategic problem-solving within a rapidly growing department. The ideal candidate is a leader who is comfortable guiding others while balancing their own high-risk orders.

Responsibilities

Lead a team of sourcing professionals throughout the order recovery process and provide coaching, direction, and real-time guidance; Serve as a subject matter expert for advanced recovery strategies, supplier and customer negotiations, and complex sourcing challenges; Prioritize escalations and redistribute team workload as needed to achieve the team's overall KPIs; Maintain strong cross-functional relationships with internal teams (Design Engineers, Manual Quoting Team, Sales, etc.) to coordinate recovery plans; Independently manage the queue of high-risk / high-visibility escalations

Requirements

Bachelor's degree in Business, Supply Chain, Commerce, or a related field preferred; 3+ years of client-facing and vendor-facing experience, preferably in the manufacturing space; 2+ years of team leadership or mentoring experience, ideally in an operations, sourcing, or customer-facing environment; Demonstrated success managing escalated or complex workplace situations with clear communication and strong follow-through; Capable of providing clear direction, feedback, and organized escalation summaries (verbal and written); Advanced problem-solving and decision-making skills, particularly in high-pressure or time-sensitive situations; Strong organizational and time management skills with the ability to triage and prioritize multiple simultaneous escalations; Comfortable working independently while staying responsive and available to team members; Proficiency with Google Workspace (Docs and Sheets) or Microsoft equivalents

Nice to have

Familiarity with Salesforce; Familiarity with Looker; Familiarity with any CAD software

Benefits

401(k) match; Medical, dental and vision insurance; Life and disability insurance; Generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP and other wellbeing resources