Spend Management Representative

Sunday - Thursday 10pm - 6:30am. As a Spend Management, Representative you will provide round the clock support, facilitating the distribution of product, supplies and equipment, by responding to real-time, urgent or STAT requests, questions or service needs. Additionally, you will receive product delivered as directed and complete deliveries to predetermined locations. Deliveries can be between departments, hospitals and locations. Adhere to scheduled delivery window and adjust as needed based on feedback from your leadership. Representatives will also collect, disseminate and follow-up on all supply chain information requests that come in during your shift. When available provide solutions to client requests by providing superb customer service. Additionally, responsible for unloading and sorting inbound shipments; resolves select receiving issues or escalates to leadership for resolution. Works with requesters on determining product requirements based on customer needs; stages product for delivery, delivers materials; additionally, deploys response carts; may create orders by requisition in enterprise resource system. Operates delivery vehicles, IAW federal, state and local laws when delivering product within the health system, must maintain required licenses and medical clearances.

Responsibilities

Provide round the clock support, facilitating the distribution of product, supplies and equipment, by responding to real-time, urgent or STAT requests, questions or service needs; Receive product delivered as directed and complete deliveries to predetermined locations; Adhere to scheduled delivery window and adjust as needed based on feedback from leadership; Collect, disseminate and follow-up on all supply chain information requests during shift; Unload and sort inbound shipments; Resolve select receiving issues or escalates to leadership; Work with requesters on determining product requirements based on customer needs; Stage product for delivery, deliver materials; Deploy response carts; Create orders by requisition in enterprise resource system; Operate delivery vehicles IAW federal, state and local laws; Unload inbound shipments and stages materials per protocol; Electronically receive, issue and reconcile items into inventory management system; Deliver supplies and materials to designated nursing department; Respond to customer supply chain inquiries; Serve as point of contact for customer issue/inquiry resolution; Provide coaching and feedback to team members; Deploy, build and manage specialty response carts; Accountable for mitigation of problems/issues; Responsible for requisition and acquisition of products and supplies; Apply and adhere to LEAN principles; Respond to emergency response call; Actively seek opportunities to improve service level and relationships

Requirements

High School Graduate or GED; 1 or more years of experience in Outlook, Word and Excel; Must maintain required licenses and medical clearances; Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department

Nice to have

Associates Degree in a related field of study from an accredited college or university; 2 or more years of experience working in a supply chain environment; 2 or more years of experience in healthcare; 2 or more years of experience in process improvement or inventory control