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Sr Administrative Assistant

Pilot Company Knoxville, United States
Full-time On-site work

Publication date: 01/09/2026

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

The purpose of this job is to provide administrative support by performing essential clerical and administrative functions for department

management.

Essential Job Functions

1) Provide administrative support for complex assignments under limited supervision and coordinate the work of other

administrative team members as needed

reports

- Participate in meetings, compose and distribute meeting notes, and create routine correspondence and reports
- Operate office equipment and arrange for repairs when equipment malfunctions (e.g., fax machines, copiers, and phone

systems)

9) Answer telephones, greet visitors, provide information, take messages, or transfer calls/visitors to appropriate individuals

Functional Knowledge: Requires a broad understanding of job and applies to a range of processes

Business Acumen: Applies understanding of how efforts impact broader objectives

Leadership: May act as an informal resource

Problem Solving: Solves problems in straightforward situations

Impact: Impacts own quality and effectiveness of work

Interpersonal Skills: Explains moderately complex information in straightforward situations

Timeframe: Must meet near term targets with moderate impact on team deliverables

Knowledge and Experience

Education required: High School Diploma or Equivalent

Experience required: Minimum 1 Year Experience

Specialized Knowledge

Responsibilities

Complete assigned tasks to meet daily, weekly and monthly deadlines and proactively manage time for ad hoc assignments; Collaborate with supervisors to resolve administrative challenges and improve department processes and practices, Mentor and support less- experienced members of the administration team; Update and maintain databases, various spreadsheets and generate reports as needed; Collaborate with department leadership and team members to plan and coordinate on- and off-site events, assist with selecting venues, food, and activities at direction of manager; Arrange conference, meeting and travel reservations for managers, assist with reconciliation and preparation of expense

Requirements

Advanced MS Office skills required; Adobe Acrobat skills required; Experience using electronic calendars to schedule meetings, appointments and other functions; Knowledge of company products and offerings; Answer telephones, greet visitors, provide information, take messages, or transfer calls/visitors to appropriate individuals
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