Sr. Analyst Logistics Performance

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Role Summary

Managing the logistics performance of the country to maintain operational excellence and influence business decisions, by monitoring operational KPIs and by developing analytical reports and dashboards. Improve operational efficiency by identifying future trends based on past performance. Work closely with local and regional stakeholders to define, design and develop analytic solutions to improve optimization and mitigate risks.

Responsibilities

Reporting and monitoring of KPIs and performance SLAs to maintain operational excellence.; Analysing and deriving insights from large, complex sets of data.; Identify and solve logistics performance related problems utilizing these insights.; Proactively suggest areas for improvements to deliver optimal performance to logistics and other functions in the business.; Use data, statistical models and research to detect trends and make predictions of the future based on insights gained; Create and enhance data visualization and analytical tools to support business goals.; Manage the implementation of Performance Management projects including post implementation support.

Requirements

Bachelor's Degree, preferably in Information Systems or STEM; Proficiency with SQL is preferred; +5 years’ experience, analytical roles in tech start-ups and/or in pricing highly preferred; Strong interpersonal and communication skills (written and verbal); Very strong analytical skills and problem-solving with complex data sets; Strong research, presentation, and analytical skills; Strong business acumen, and statistics knowledge.; Highly computer literacy with proficiency in the use of Google suite or MOffice (Sheets/Excel & Slides/ PowerPoint); An individual contributor who can work in a fast-paced environment with a make it happen attitude.