Sr. Data Scientist (Remote)

This role will be the analytical engine supporting Rula’s Electronic Health Record (EHR) and Revenue Cycle Management (RCM) product and operations, as well as customer support. As an individual contributor, you will work closely with partners across Product, Operations, Finance, Accounting, Billing, Data, and Customer Experience, bringing well-rounded business acumen to investigate complex account questions, uncover root causes, and turn messy data into clear, actionable insights. Day to day, you will work with Product to help improve our EHR platform, through analyses of metrics, trends and experimentation. You will also dig into billing workflows, identify where things break down, and help teams make informed conclusions that improve accuracy, reduce friction, and support sustainable growth.

Responsibilities

This role will be the analytical engine supporting Rula’s Electronic Health Record (EHR) and Revenue Cycle Management (RCM) product and operations, as well as customer support; Work closely with partners across Product, Operations, Finance, Accounting, Billing, Data, and Customer Experience; Work with Product to help improve our EHR platform through analyses of metrics, trends and experimentation; Dig into billing workflows, identify where things break down, and help teams make informed conclusions that improve accuracy, reduce friction, and support sustainable growth

Requirements

7+ years of related professional experience in analytics or data science-focused role, with 2+ years of experience focusing on financial analytics and/or firm-level operations analysis; Demonstrated ability to work with non-technical cross-functional stakeholders; Strong experience in working directly on A/B testing, including experiment design, deployment, and results interpretation; Deep understanding of financial metrics (e.g., CAC, billing, key accounts, retention, churn, LTV, etc.) and operational metrics (e.g. resolution time, product uptime) and experience translating data into actionable insights; Expert-level proficiency in Python and/or SQL to model predictive analytics, as well as hands-on expertise utilizing data visualization tools (Looker, Tableau, Hex, etc.)

Nice to have

Experience within a fast-paced, high-growth startup environment with the ability to handle dynamic and shifting analytical priorities; Expertise proposing and executing operational efficiency experimentation; Prior experience in healthcare, marketplace or financial services operations; Ability to connect analytics insights to business strategy, influencing financial and operational decisions that drive profitable growth

Benefits

100% remote work environment; Attractive pay and benefits; Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA; 401(k) plan access; Generous time-off policies including 2 company-wide shutdown weeks each year; Paid parental leave; Employee Assistance Program (EAP); Quarterly department stipend; Community and employee resource groups; Home office stipend & $50 monthly stipend; Wellness at Rula program with $50/month wellness stipend