Sr. DevOps Engineer - AI and Site Reliability Engineering

Working on a team of professionals, you will design, implement, test, deploy, administer, and continually improve software solutions to ensure system reliability and availability, mitigate operational risks, track system health, and improve mean-time-to-discover and mean-time-to-respond for operational issues.

Responsibilities

Design, implement, test, deploy, administer, and continually improve software solutions to ensure system reliability and availability, mitigate operational risks, track system health, and improve mean-time-to-discover and mean-time-to-respond for operational issues; Help lead chaos engineering efforts in a production-alike environment, exposing systems to simulations of real-world turbulence with the objective of identifying and quantifying operational weaknesses and developing remediation strategies; Leverage modern AI technologies, including large language models, machine learning, and agentic systems, both to increase the operational efficiency of the team and to measure and improve the reliability, scalability, observability, supportability, and performance of Teradata software; Become a subject-matter expert in the production deployment and upgrade of Teradata software and the full software stack, from the network layer all the way to the observability tooling, that it relies on

Requirements

Bachelor's degree or equivalent in computer science or a related field; 4+ years of industry experience; Experience with at least one major cloud service provider (AWS, Azure, and/or Google Cloud); Experience building and deploying complex software solutions to significant operational problems; Proficiency with at least one modern programming language such as Python; Experience with a modern source control tool; Familiarity with machine learning libraries such as Tensorflow and Scikit-Learn; Experience building and deploying AI systems via cloud-based generative AI and agentic AI platforms such as AWS Bedrock, AWS Sagemaker, Azure AI Foundry, Google Vertex AI, and Google AgentSpace; Experience with at least one modern defect tracking tool; Experience with an infrastructure-as-code (IaC) cloud provisioning tool; Experience with a configuration management tool such as Ansible or Puppet; Experience with Grafana or an equivalent observability tool; Experience with a build/deployment automation tool such as Jenkins or Bamboo; Familiarity with both SQL and noSQL databases and use cases for each; Experience administering Linux-based systems; 4+ years of experience in the software industry in a devops or site reliability engineering role; A passion for constant, iterative improvement over the status quo; An in-depth understanding of site reliability engineering principles; An understanding of enterprise software deployment and security/compliance principles; Proficiency with multi-layered technical troubleshooting and root-cause analysis; The ability to quickly and comprehensively decompose a problem, identifying dependencies and defining tasks, and to think creatively and holistically about solutions; The ability to work both independently and collaboratively in a fast-paced environment and adjust as priorities change; The ability to communicate concisely but effectively with colleagues, leaders, and stakeholders, and tailor communications to the needs and understanding of a particular audience; The flexibility to work on a globally-distributed team managed from the United States

Nice to have

Master's degree or equivalent; Experience with all three major cloud service providers; CSP developer or architect certifications; Git; Jira; Terraform

Benefits

People-first culture; Flexible work model; Well-being focus; Inclusive environment; Health care; Life and disability insurance; Retirement savings; 401(k)-retirement savings plan; Time-off programs; Annual incentive plans