Sr Electronic Health Record Analyst

The Senior Electronic Health Record (EHR) Analyst serves as a subject matter expert for the organization’s Electronic Health Record and revenue cycle applications, providing technical proficiency in workflow analysis and leadership in system optimization and support. This role helps solve complex problems, mentors junior analysts, and ensures integrated workflows, system reliability, and alignment with compliance requirements. The Senior EHR Analyst supports collaboration with stakeholders across clinical, operational, financial, and technical domains to drive innovation, efficiency, and quality in patient care and revenue cycle technology. Responsibilities extend to peripheral systems and devices connected to the EHR, including patient portal, laboratory, imaging, coding, CRM, registration, scheduling, billing, payment, and specialty applications.

Responsibilities

Serve as a subject matter expert for the organization’s EHR and revenue cycle applications; Act as advanced design, build, configuration, and optimization consultant of EHR modules and connected applications; Oversee advanced troubleshooting for high-priority and complex application issues, coordinating with vendors, interface teams, and infrastructure; Configure system function and workflows to support efficient documentation, care delivery, compliance, billing, and reimbursement; Provide senior-level support for third-party clinical applications integrated with the EHR; Partner with interface/API teams to ensure seamless interoperability, data integrity, and compliance with standards such as HL7 and FHIR; Analyze clinical and financial workflows across multiple departments to identify optimization opportunities; Participate in planning and testing for upgrades, enhancements, and new implementations involving the EHR and its connected applications; Develop and maintain user guides, standard operating procedures, and training materials for both EHR and connected systems; Provide training and support to end users across departments; Mentor and coach junior analysts; Collaborate with clinical and operational leaders to help support the alignment of technology initiatives with organizational goals

Requirements

Bachelor’s degree in Health Informatics, Information Systems, Computer Science, Business or equivalent experience working in a related field; 2-4+ years of experience in EHR systems support and optimization (Cerner strongly preferred), including related connected revenue cycle applications; Revenue Cycle Applications Positions: proficiency with revenue cycle applications such as Cerner Patient Accounting, Charge Services, Health Information, Optum, Experian, etc.; Basic understanding of Cerner Command Language (CCL); Proven ability to support complex projects and collaborate across multiple teams and departments; Emerging leadership, communication, and change management skills; Strong problem-solving, communication, and stakeholder management skills

Nice to have

Supporting Oracle Health/Cerner applications in a healthcare setting; Configuring workflows and application functionality; Supporting clinical or revenue cycle operations; Working with end users, providers, and operational leaders; Troubleshooting application issues and coordinating with vendors

Benefits

Health, dental, and vision insurance coverage for you and your family; 401(k) retirement plan; Employee share program; Life/disability insurance; Flex spending accounts; Tuition reimbursement; Health and wellness program; Employee assistance program (EAP)