Sr. Product Manager

Pendo is the AI-powered analytics and adoption platform for builders. It connects a portfolio of apps and agents, bought and built, to user success and business outcomes. The Product team builds the tools that help customers understand how software gets built, adopted, and improved. As a Sr. Product Manager, you will own strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area. You will work across engineering, design, go-to-market, and customer-facing teams to build for enterprise customers and their complex workflows, security needs, compliance considerations, and data privacy expectations. This is a role based in-office in Raleigh or New York, or Remote in East Coast.

Responsibilities

Product vision and strategy: Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning; Launch and lifecycle ownership: Drive the full product lifecycle from early concept through general availability and post-launch iteration; Discovery and market intelligence: Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations; Cross-functional execution: Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience; Go-to-market partnership: Serve as the subject-matter expert for Sales, Customer Success, Marketing, and Partnerships on your product area; AI-accelerated product work: Apply AI across the product cycle, including discovery synthesis, early wireframe concepts, specification drafting, competitive analysis, and design exploration; Standards and craft: Document decisions, write specs that engineering can act on without a verbal walkthrough, and bring a clear point of view to design reviews

Requirements

5+ years of product management experience with a track record of owning product areas end-to-end in a B2B SaaS environment; Demonstrated experience building for enterprise customers, including navigating complex procurement, security, compliance, or data privacy requirements; Experience taking a product or major feature through the full lifecycle, including scoping, sequencing, launching, and iterating; Ability to operate independently on well-scoped problems, determine the approach, and deliver with minimal supervision; Technical fluency sufficient to have credible conversations with engineers and give informed feedback on implementation tradeoffs; Track record of driving cross-functional alignment by resolving conflicts, clarifying decisions, and moving work forward; Active AI fluency with specific examples of how AI has meaningfully changed your day-to-day product workflow; Adaptability and resilience in a rapidly evolving product and company context where priorities shift, tools change, and ambiguity is common; Clear, structured communication skills across written specs and verbal updates, with the ability to leave stakeholders aligned on next steps

Nice to have

Background in B2B enterprise platform products with data privacy or compliance requirements; Experience using AI prototyping or code generation tools such as Cursor, v0, Replit, GitHub Copilot, or similar tools to validate product ideas before engineering investment; Familiarity with AI-assisted design tools for early-stage concept exploration; Familiarity with Pendo as a user or customer

Benefits

Highly competitive, employer-heavy coverage including $0 premium options; Strong 401(k) match; Equity; Flexible time off