Sr. Product Manager

Ericsson is looking for a visionary and execution-driven Sr. Product Manager to lead our AI strategy across the NetCloud platform. This is a high-impact, cross-functional role at the intersection of product, engineering, and go-to-market — responsible for shaping how AI transforms our products, our operations, and the experiences we deliver to customers and partners. You’ll help drive our AI product vision end-to-end: from AIOps and intelligent automation to our LLM assistant and agentic workflows. You’ll collaborate with engineering, design, and customers to ensure AI is embedded thoughtfully throughout our products — delivering measurable value to customers while positioning Ericsson as the intelligent edge of enterprise wireless.

Responsibilities

AIOps & Intelligent Operations — Steer the strategy and execute the capabilities for AI-enabled proactive network monitoring and automated remediation; LLM Assistant & Conversational AI — Define and evolve our embedded AI assistant, enabling customers and teams to analyze, troubleshoot, configure, and report using an AI interface; AI-Embedded Product Experiences — Identify and prioritize opportunities to weave AI natively into the NetCloud UI; Agentic Experiences & Workflow Automation — Lead the roadmap for agentic capabilities that take multi-step actions on behalf of users; Extensibility & MCP Integration — Steer the strategy for AI extensibility via Model Context Protocol (MCP) and open APIs; Cross-Functional AI Leadership — Serve as an AI product authority within the company

Requirements

5+ years of product management experience, with meaningful time spent on AI, ML, or data-driven products in a B2B or enterprise SaaS context; Strong communication, including the ability to clearly articulate ideas, cast vision, reduce complexity, and unambiguously communicate our goals and strategy as well as development priorities and key outcomes; Ability to be proactive and take the lead in identifying needs, recommending ideas, defining requirements, prototyping concepts, securing buy-in, and driving alignment; Must be people smart, sensitive to relational nuances, perceptive of organizational and cultural dynamics, and socially engaging; Hands-on familiarity with modern AI/ML concepts — LLMs, RAG, agents, MCP, MLOps — and the ability to evaluate technical tradeoffs with engineering teams; Experience shipping AI features in production, defining evaluation frameworks, managing model/feature quality, and handling failure modes; Strong design sense, including the ability to decide when an AI capability is ready for customer use and product release; Analytical mindset with experience using product and usage data to drive decisions; comfort with experimentation and rapid iteration

Nice to have

Experience in networking, cloud infrastructure, or enterprise wireless is a plus; Background in developer platforms, APIs, or ecosystem/partner strategy is a bonus

Benefits

Short-Term Variable Compensation Plan with annual bonus opportunity; Variable Compensation Plan with sales commissions; Subsidized nationwide PPO medical benefit options; Generous company-provided HSA contribution; Subsidized HMO option through Kaiser for California employees; Subsidized dental and vision coverage; 401(k) plan with 4% company match and immediate vesting; Company-paid basic life and AD&D insurance; Company-paid disability benefits; Minimum 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually; Up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% pay; Comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off