Sr. Project Manager, Enterprise Transformation

The Senior Project Manager, Enterprise Transformation plans, establishes, and manages technical projects to delivery while serving as a liaison between the business and technical aspects of assigned projects. The PM also aligns projects with needs and requirements, constructs detailed project plans, achieves milestones, and communicates project progress across the stakeholder audience. Must be highly responsive to constant priority changes and a results-oriented, natural leader who thrives in a fast-paced environment leading complex, cross functional, high-impact technology projects that support PPL's self-directed care initiative.

Responsibilities

Develop and manage comprehensive, cross-functional project plans, defining project scope, goals, deliverables, resource requirements, and timelines; Direct multiple concurrent technology projects, tracking milestones, managing change requests, coordinating project activities, and ensuring deliverables align with organizational priorities and technology standards; Conduct project evaluations, document lessons learned, implement follow-up actions, and promote adherence to project management methodologies and best practices; Lead project teams through complex and evolving initiatives by creating structure, driving collaboration, building consensus, and providing clear direction; Facilitate project meetings, communicate status updates, risks, challenges, and resolutions to stakeholders and senior leadership; Foster team success by onboarding and mentoring project managers, holding project resources and leadership accountable to commitments, and strengthening cross-department collaboration; Identify, assess, and mitigate project risks, dependencies, and resource constraints; Plan and optimize team capacity by allocating resources effectively, providing project guidance, and ensuring teams meet deadlines and quality expectations; Monitor operational performance and internal client requests, recommending process improvements and efficiency enhancements; All other duties assigned

Requirements

Bachelor's degree in Business Administration, Information Technology, Project Management, Computer Science, or a related field required; Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile Certified Practitioner (PMI-ACP), Certified Scrum Master (CSM), or equivalent project management certification required; Equivalent combination of education, professional certifications, and progressively responsible project management experience may be considered in lieu of a degree where applicable; Seven or more years of progressive project management experience, including at least three years leading full-lifecycle implementations of large-scale enterprise platforms (ERP solutions such as SAP, Oracle, Workday, CRMs such as MS Dynamics Contact Center, Salesforce, or comparable multi-application integration environments); Demonstrated ownership of one or more complete ERP implementation phases (requirements and fit-gap analysis, configuration, integration, testing, cutover, and post go-live stabilization) on a program of comparable scale and complexity; Working knowledge of core ERP process domains (finance, HCM/payroll, procurement, or case and service management); Experience planning and executing ERP data migration and integration activities, including data mapping, cleansing, validation, reconciliation, and interface design; Experience managing enterprise software vendors and systems integrators, including statement-of-work scope, deliverable acceptance criteria, change-order control, and escalation; Experience leading organizational change management, end-user training, and adoption measurement for enterprise platform deployments affecting multiple business units

Nice to have

Master's degree in Business Administration (MBA), Information Systems, Project Management, or a related discipline preferred; Strong work ethic and collegial collaboration skills