Sr. Systems Administrator

This position is part of the IT Operations & Client Services team.

Responsibilities

Administer and support enterprise infrastructure across AWS, Azure, Windows Server, Active Directory and related technologies; Design, implement, and maintain secure, highly available cloud and on-premises infrastructure solutions; Develop automation and operational efficiencies through modern IT practices; Lead infrastructure projects from planning and design through deployment, documentation, and support; Partner with business stakeholders and end users to deliver technology solutions and exceptional customer service; Maintain cybersecurity best practices, including identity management, patching, monitoring, and disaster recovery; Evaluate and deploy emerging technologies, including AI solutions, to enhance business operations and IT services; Serve as a technical escalation point for infrastructure and cloud related issues; Maintain technical documentation, standards, and operational procedures; Collaborate with vendors and cross-functional teams to successfully deliver strategic initiatives; Monitor system health, performance, and availability while driving continuous improvement efforts; Participate in on-call support and incident response activities as needed

Requirements

Bachelor's degree in Information Technology, Computer Science, Networking, or a related field (equivalent work experience may be considered); 5 to 10 years of experience in systems administration, cloud infrastructure, or related IT roles; Strong experience administering and supporting Amazon Web Services (AWS) or Microsoft Azure; Windows Server; Active Directory; General Automation; Experience implementing and supporting enterprise AI technologies and AI-enabled solutions; Experience in infrastructure design, deployment and support; Ability to lead large, cross-functional technology projects from initiation through completion while meeting business objectives and timelines; Strong troubleshooting and analytical skills with the ability to diagnose and resolve complex infrastructure issues; Excellent communication and interpersonal skills with a demonstrated ability to work effectively with technical and non-technical end users across all levels of the organization; Experience developing technical documentation, operational procedures, and infrastructure standards; Strong understanding of cybersecurity principles, system hardening, identity management, backup and recovery, and business continuity planning; Technical project leadership experience; Strong troubleshooting and stakeholder management skills; Enterprise AI technology exposure; Relevant certifications such as AWS Certified Solutions Architect, Microsoft Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert, VMware Certified Professional (VCP), or other industry-recognized cloud and infrastructure certifications

Nice to have

Veeam Backup & Replication; LogicMonitor