Staff Engineer (IT Automation & AI-native Transformation)

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. We're seeking an exceptional candidate to join our IT Engineering team to build the foundation for our AI-native future, in one of the industry's fastest growing SaaS scale-ups. We want you to solve the problems of making traditional automation and productivity tools useful across a whole business in a post-AI world, balancing traditional tools against foundation models and agentic working, and enabling citizen builders to use spec-driven design and self-built AI-agents.

Responsibilities

Architect, build and iterate a toolchain fusing traditional automation and productivity tools (n8n, Google Workspace, etc.) with spec-driven design and agentic working, tested on IT and Security; Advocate, mentor and enable other early adopter teams to use our platforms, provide feedback, and iterate the platform; Build self-sustaining cultural practices across the organisation, enable whole departments, and scale the platform for everyone; Drive the evolution of IT operations towards an all-encompassing *-as-code infrastructure model through hands-on architecture and design; Contribute to the IT/Sec Operating System as we move wholesale to build-not-buy teams; Mentor and level up the existing IT engineering team, then whole departments, serving as a technical guide to accelerate skills transfer and foster a strong, collaborative engineering culture; Champion and advocate for shared automation and AI platforms and methodologies, driving cross-departmental adoption to break down operational silos

Requirements

Demonstrated experience operating at a Staff Engineer level, ideally within an established, successful, cloud-native hypergrowth SaaS environment; Hands-on builder and systems thinker with background in hands-on coding, ideally in a platform or SRE team; A track record of successful AI-native adoption, moving workflows beyond experimental prompts into robust, production-grade automated workflows or agents; Deep technical mastery of at least some of: infrastructure-as-code, modern CI/CD systems (e.g., GitHub Actions), and enterprise-grade workflow orchestration (e.g., n8n, Zapier); A pragmatic engineering mindset, understanding agentic working costs and designing hybrid architectures balancing speed with financial efficiency; Great leadership, stakeholder management and communication skills, explaining complex technical concepts to non-technical citizen coders and executive stakeholders

Benefits

Mandate from the CEO to massively accelerate our AI-native transformation in every role; Company comfortable with rapid change and iterative development; Collaborative and highly supportive IT and Security team with safe and enjoyable working environment, work-life balance and mental health support; Close relationships with peers across G&A, GTM and Product Engineering; Flexible hours, 33 vacation days; Access to Open Up and corporate discounts; Virtual events, collaborative team activities, and opportunities for local meet-ups; Tech equipment, referral bonuses, dog-friendly HQ