Staff Engineer, Site Reliability

Babylist's Platform team is the foundation every engineering team builds on — and this role is at the center of keeping it reliable, fast, and scalable. As a Staff SRE, you'll own the infrastructure and reliability practices that support 9 million+ users and the engineers who build for them. Babylist started as an e-commerce and registry platform, and we're actively growing beyond that — into health, media, mobile, and new product surfaces that don't exist yet. The Platform team is the foundation that makes all of it possible. This isn't a maintenance role — you'll be actively evolving how we build and operate AWS infrastructure, CI systems, and developer tooling. You'll work cross-functionally across all of Babylist Engineering, which means your decisions have wide leverage.

Responsibilities

Infrastructure ownership — manage and evolve our AWS environment using Terraform, keeping EKS clusters, databases, and core services current and performant; CI/CD reliability — own the speed and reliability of our CI systems for the full Engineering org; Developer support — unblock engineers across local, staging, and production; Monitoring & alerting standards — establish and socialize best practices so the right people get paged for the right reasons; Incident response — lead or support incident response, drive post-incident reviews, and close the loop so the same thing doesn't happen twice; Platform strategy — contribute to architectural decisions that shape how Babylist's infrastructure evolves over the next several years

Requirements

Deep hands-on Terraform expertise — you own IaC, not just contribute to it; Proven AWS experience at scale — EKS, RDS, cloud networking, DNS, CDNs, load balancers — you know the gotchas; Experienced operating Kubernetes in production — you've debugged the hard stuff, not just deployed the easy stuff; Comfortable designing and improving CI/CD systems — CircleCI, GitHub Actions, or similar; Strong observability instincts — Datadog, Sentry, PagerDuty, Cronitor — you build alerting that's actionable, not noisy; Experienced with on-call and incident management — you've run the post-mortems and actually changed things afterward; Comfortable supporting developers across local, staging, and production — you're a resource, not a gatekeeper; You naturally reach for AI in your work — you're already using it to move faster and improve your output, and you stay curious about what's coming next.

Benefits

Company-paid medical, dental, and vision insurance; Retirement savings plan with company matching and flexible spending accounts; Generous paid parental leave and PTO; Winter Wonder Week — the whole company takes a paid week off at the end of the year; Remote work stipend to set up your office; Perks for physical, mental, and emotional health, parenting, childcare, and financial planning; Target 20% annual bonus and competitive equity