Station Manager (m/f/d)

The role - your passion: Your roadsurfer Station - Location Management: You take on the independent leadership and establishment of the location, closely collaborating with central departments to oversee day-to-day operations on-site. Process Optimization: You successfully implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and vehicle preparation). Collaboration with roadsurfer Stations: You maintain constant communication with all international teams to ensure ongoing improvements. Team Leadership: As a Team Leader, you motivate and lead your on-site team. This includes onboarding, effective task planning, and quality control. Recruitment: You have control over building your team and seek the right talent for your location. Fleet Management: You always have an overview of the local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners. Customer Consultation: You advise customers on our products, myroadsurfer, abo, spots, and rent, and send them out as happy roadsurfers on the roads of Europe.

Responsibilities

Your roadsurfer Station - Location Management: take on independent leadership and establishment of the location, collaborating with central departments to oversee day-to-day operations on-site; Process Optimization: implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and vehicle preparation); Collaboration with roadsurfer Stations: maintain constant communication with all international teams to ensure ongoing improvements; Team Leadership: motivate and lead your on-site team, including onboarding, effective task planning, and quality control; Recruitment: build your team and seek the right talent; Fleet Management: keep overview of local vehicle fleet for rental and sales, documentation, maintenance, cleanliness, coordination with local service partners; Customer Consultation: advise customers on products, myroadsurfer, abo, spots, and rent

Requirements

Successfully completed training or studies in a relevant subject area or comparable qualification; At least 1-2 years of relevant work experience; High service and customer orientation with a friendly and open demeanor; Hands-on and effective communicator; Resilient problem solver and highly organized; Excellent English; Fluency in the language of the country applied for; Driver's license Class B

Nice to have

Experience in leading employees or teams is advantageous; Preferably in areas such as car rental, tourism, or similar

Benefits

Team spirit and team events; Annual camper budget; Corporate Benefits Platform; Family & Friends Discounts