Store Assistant (Bonused)

Responsibilities

Provide and coach store staff to deliver excellent customer service; Greet customers as they enter and thank them as they leave; Ring up sales on cash register, handle money, checks, and other payments; Perform multi-function operation of fuel console, lottery machines, money order machine, telecom transactions; Resolve routine customer concerns; Maintain awareness of store facility condition and perform housekeeping duties; Stock, rotate, and display merchandise; Prepare product inventory orders; Make price changes and place advertising/pricing signage; Complete shift sales in accordance with company policies; Keep accurate cash, sales, payroll, and inventory control records; Prepare and transmit daily bookkeeping, invoicing, and gasoline data; Complete daily banking; Finalize weekly time and attendance records and payroll; Oversee store employees and assume Store Manager responsibilities when needed; Schedule employees to maximize customer service; Train Customer Service Representative and Lead CSR duties; Assist with counseling employees and provide feedback; Maintain safe environment and protect company assets; Report incidents to Store Manager; Prepare periodic sales, product, and operating reports; Perform shift change duties such as counting cash drawer; Complete daily store reports and other assigned duties

Requirements

Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills; Ability to communicate information and ideas in a clear and understandable manner; Ability to deal with customers, unanticipated problems or events using standard procedures; Ability to work as scheduled including arriving to work on time; Ability to accurately operate a variety of equipment that may include cash registers or scanners, hot or cold or beverage dispensers, and other machines or tools; Ability to perform essential duties above; Ability to work in the physical and work conditions described below; Required to have a valid driver's license and dependable transportation; Ability to work opposite shifts of the Store Manager; Ability to have open availability; Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors; Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist; Ability to grasp, reach and manipulate objects with hands for entire shift; Ability to push/pull with arms up to a force of 20 pounds; Ability to reach overhead for objects; Ability to bend and twist at waist; Ability to communicate orally; Ability to operate a cash register and/or computer keyboard; Ability to stoop, kneel, squat, bend, push, and pull; Ability to work alone; Ability to stand and/or walk for an entire shift; May require climbing a ladder to store and retrieve materials or place and remove signs

Nice to have

High school diploma or equivalent; 6 months to 1 year of retail and management work experience