Store Manager 38h - Concession de Bijenkorf

As the Store Manager, you’ll take full ownership of your store’s performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability. Your leadership will be the heartbeat of the store-guiding, inspiring, and empowering your team to deliver operational excellence and outstanding service.

By balancing front-of-house energy with behind-the-scenes efficiency, you’ll cultivate a vibrant, customer-first environment where every detail contributes to success. Through your strategic mindset and people-first approach, you’ll ensure the store not only meets its goals but becomes a destination that customers love to return to.

Responsibilities

Driving exceptional customer service by guiding the store team to deliver personalized styling advice, expert product knowledge, and a memorable in-store experience; Interpreting sales data to drive performance and taking ownership of the store’s commercial success; Inspiring and leading a team of managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards; Managing recruitment processes and ensuring effective onboarding and training for all new team members; Identifying high-potential individuals and creating tailored development plans to support their career growth; Managing all aspects of store operations—including compliance and visual merchandising—to ensure operational efficiency and uphold high standards of excellence; Fostering a positive, inclusive, and motivating work environment where people thrive

Requirements

Customer-Focused: A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance; Business Acumen: Strong commercial awareness and a deep understanding of the broader retail landscape/KPI’s, with a proven ability to align business objectives with evolving customer needs; Team Leadership: Proven ability to lead teams / other leaders in fast-paced retail environments, consistently delivering high standards of customer service while driving sales and profitability; Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.; Excellent Communication: A clear, confident, and empathetic communicator, Strong in engaging with both customers and teams, while effectively conveying operational direction and articulating broader long terms goals /vision.; Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve.; Adaptability & Flexibility: Responsive to shifting priorities, with the agility to embrace new opportunities and the openness to consider diverse perspectives when making decisions and future plans.; Operational Excellence: Strong understanding of store operations, compliance/security issues, and retail standards, with experience in leading and training teams.; Comfortable working varied hours, including evenings, weekends, and holidays.; Language skills: English and Dutch

Benefits

25 days of annual leave; Employee Assistance Program to support a healthy work-life balance; Corporate Benefits; Company pension scheme; Travel allowance