Store Manager - Complexe Pointe-Claire

PENN. Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration. If you are passionate about body acceptance and refuse to compromise on your style or your career, apply today!

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager , you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Responsibilities

Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.; Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.; Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.; Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.; Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.; Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.; Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.; Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.; Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.; Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.

Requirements

3+ years of team management experience, ideally in fashion retail or equivalent.; Demonstrated communication skills and team mobilization ability; Capability to be flexible and adapt in a fast paced environment; Strong organizational, planning and prioritization skills; Proven problem solving skills and decision making ability; Ability to maintain performance and quality under pressure; Sense of style and solid understanding of the fashion industry.; Proficient in POS, ERP, ATS systems and Microsoft Office Suite.; Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.; Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).; High school diploma required.

Benefits

Paid Time Off : Sick days, flexible days, and vacation to help you achieve a better work-life balance.; Well-Being First : Access a comprehensive benefits program designed to take care of you.; Monthly Bonus* : Attractive bonus potential to reward your efforts and outstanding performance!; Career Advancement* : Opportunities for professional growth and career development.; Tuition Reimbursement* : Invest in your future with financial support for your education.; Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons); Generous Referral Policy*: Refer your friends and earn rewards for every successful hire – the more you refer, the more you earn!